by Katharine Hansen, Ph.D.
Be sure to read our articles
The Elevator
Speech is the Swiss Army Knife of Job-Search Tools and
Elevator
Speech Do's and Don'ts.
While many Elevator Speeches are written by sales reps to pitch
products and services, the formulas from which the speeches derive
can be easily adapted to situations in which the product is you, the
job-seeker. This roundup of formulas suggested by experts should
provide food for thought for the method that works best for you
in planning and outlining your Elevator Speech.
For example,
Certified
Professional Virtual Assistant Jean Hanson suggests this formula:
- Who am I? (introduce yourself)
- What business am I in?
- What group of people do I service? (be specific -- do you have a niche?)
- What is my USP (Unique Selling Proposition)? What makes me
different from the competition?
- What benefits do my customers derive from my services?
Here's how it could be adapted for a job-seeker:
- Who am I? (introduce yourself) -- No change
- What business am I in? -- What field or industry am I in?
- What group of people do I service? (be specific -- do you have a niche?) --
What position am I in? In what capacity do I serve?
- What is my USP (Unique Selling Proposition)? What makes me
different from the competition? -- No change
- What benefits do my customers derive from my services? -- What
benefits can employers derive from skills, based on my proven
accomplishments?
Hanson says that in a selling situation, the listener's unspoken
question is "Why should I do business with you?" -- Similarly, in
a job-hunting situation, the listener's tacit question may be "Why
should I (or any employer) hire you?"
Next is a variation on Hanson's formula adapted from
Randy
W. Dipner Meeting the Challenge, Inc., along with our
illustration (in boldface)of how it can be adapted for a
job-seeker:
List target customers. Group them and ultimately define THE customer.
-- List target employers. Group them and ultimately define THE
employer.
Define the need or opportunity. That is, what critical issue does the
customer face? -- What need or issue does the employer face?
Name the product or service or concept. -- Introduce yourself.
Place the product, service, or concept into a generally understood
category. -- Identify yourself in terms of a job function or
contribution. What do you do?
List the benefits -- not the features -- of the product, service, or
concept provides to the customer. Group or prioritize the benefits to
identify the single benefit that is the most compelling reason for
the customer to buy the product, service, or concept. To the maximum
extent possible, the benefit should be quantified. -- List the
benefits -- not the features -- that you provide to the employer.
Group or prioritize the benefits to identify the single benefit that
is the most compelling reason for the employer to hire you. To the
maximum extent possible, the benefit should be quantified.
Develop a statement of the primary differentiation of the product,
service, or concept. The differentiation is the single most important
thing that sets your product, service, or concept apart from the
competition or state of the art. -- Develop a statement of the
primary differentiation of yourself. The differentiation is the
single most important thing that sets you apart from the
competition.
Tony Jeary,
author of Life Is A Series Of Presentations, offers this Elevator
Speech formula:
- Define your audience universe.
- Define your content or subject matter.
- Define your objective.
- Define your desired image or style.
- Define your key message.
A formula that probably has more components than the average
job-seeker will want to use is offered by the UK-based
Adding Value
Masterclass and adapted here:
- Pain -- Paint a graphic picture of the "pain" or problems that
the employer is experiencing.
- Credibility -- Your qualifications for solving the problem.
- Solution -- Specifically hint at how you can provide a solution
(but don't give away the farm before you have the job).
- Gain -- Explain the benefits the employer will experience.
- Impact -- illustrate the difference those benefits will make in
the organization.
- Emotion -- Describe how the benefits will make the employer feel.
- Prove -- Provide evidence that support your claims through
examples or stories.
- Money -- Job-seekers should probably skip this step.
- Risk -- Remove any remaining doubts they may have by removing the risk.
- Close -- Reiterate the key points and ask for an interview or
other appropriate next step.
Author, speaker, and consultant
Marisa D'Vari
suggests starting the Elevator Speech process by writing down three key points about
your product (you, in this case) and discussing how these points will
benefit the listener.
The
business school at Pepperdine University
suggests knowing your audience and knowing yourself, including key
strengths, adjectives that describe you, a description of what you
are trying to let others know about you, and a statement of your
interest in the company or industry the person represents. Armed with
that knowledge, the job-seeker can then outline the Elevator Speech
using these questions:
- Who am I?
- What do I offer?
- What problem is solved?
- What are the main contributions I can make?
- What should the listener do as a result of hearing this?
The School of Management at George Mason University offers some particularly good
Elevator
Speech examples for college students. See also
Elevator
speech: who, what, why in 30 seconds, (found when your scroll to page 2) adapted from career author Donald Asher, that's
especially good for college students in networking situations.
You'll notice that one thing nearly all the experts have in common is
their espousal of the importance of stressing your benefit to the
listener and touching on how you're better than the competition. This
principle encompasses many names -- Unique Selling Proposition, value
proposition, benefit statement, competitive advantage, deliverables,
differentiation -- but the bottom line is the same. What can you
bring to the employer, and how can you do it better than anyone else?
Finally, the most unusual Elevator Speech formula we came across was
from a blogger who calls herself "Qureus" and suggests
integrating
astrology into one's elevator speech.
Questions about some of the terminology used in this article? Get more information
(definitions and links) on key college, career, and job-search
terms by going to our Job-Seeker's
Glossary of Job-Hunting Terms.
Katharine Hansen, Ph.D., creative director and associate
publisher of Quintessential Careers, is an educator, author,
and blogger who provides content for Quintessential Careers,
edits QuintZine,
an electronic newsletter for jobseekers, and blogs about storytelling
in the job search at A Storied
Career. Katharine, who earned her PhD in organizational behavior
from Union Institute & University, Cincinnati, OH, is author of Dynamic
Cover Letters for New Graduates and A Foot in the Door: Networking
Your Way into the Hidden Job Market (both published by Ten Speed Press),
as well as Top Notch Executive Resumes (Career Press); and with
Randall S. Hansen, Ph.D., Dynamic Cover Letters, Write Your
Way to a Higher GPA (Ten Speed), and The Complete Idiot's Guide
to Study Skills (Alpha). Visit her
personal Website
or reach her by e-mail at
kathy(at)quintcareers.com.