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Q-Tips: Critical Interviewing Tips
Key Job Interview Advice -- #9
These job interviewing related tips -- preparing for job interviews, tips for handling tricky interview questions, and more -- have been gathered from numerous sources throughout Quintessential Careers and organized here for your convenience.
Considering using mind-mapping to prepare for a job interview? While mind-mapping can be
quite informal, you can also find mind-mapping software, much of
it at no cost. Find a huge listing of mind-mapping software, tools, and information at
99 Mind Mapping Resources, Tools, and Tips.
See also Andrew Makar's article, Mind Map Your
Interview and What is Mind Mapping? (and How to Get Started Immediately).
Read more in our article, Mind Mapping: A Tool for Job-Interview Prep.
Go to the next tip.
As part of a post-interview analysis of your performance ask yourself how good was the chemistry
or rapport between you and the interviewer? If the chemistry is weak, the candidate is not
likely to get the job, especially if the candidate would be supervised by the interviewer if hired. And if you
were not able to build rapport in the interview, you may not be able to
salvage your chances. But you can try in your followups.
If you write your thank-you letter with a tone of warmth and mention how much you enjoyed
talking with the interviewer, you may pull off the psychological trick of
convincing the interviewer that rapport actually was strong between the
two of you. Try to recall any personal interest the interviewer mentioned
during the small-talk portions of the interview. If the interviewer gave
you nothing verbally to latch onto, perhaps his or her office indicated
personal interests. Did you spot any collectibles in the office? The point is,
try to strike a chord with the interviewer by bringing up topics that show
that you paid attention to his or her personality. For example: "How 'bout those Mets?"
"I loved your collection of glass figurines. Have you visited that new shop
on 6th Street? They have a wonderful selection there." "After you mentioned
that article on branding in Business Week, I read it myself, and I agree with you
about the impact these concepts will have in our industry." Read more in our article,
Job Interview Post-Mortem:
Deconstructing Your Job Interview's Highs and Lows.
Go to the next tip.
Compose (and personalize) post-interview thank-you letters to each person you met. Each thank-you
letter you write does not need to be completely different -- you can develop a few paragraphs that
may be basically the same in each letter -- but you should always try and personalize elements of
each letter, typically to something specific from your meeting (such as a shared interest or
acquaintance or a key skill mentioned). Make certain each person's name, spelling, and title is
correct before sending. (Collecting business cards during the interview is helpful, but if it's too late
for that, you can always call the department receptionist/assistant and ask for assistance in getting
everyone correct.) Read more tips in our
10 Tips for Writing a Job-Search
Interview Thank-You Letter.
Go to the next tip.
In analyzing your performance following a job interview,
recall the interviewer's response to your answers to his or her
questions. Can you distinguish the answers that seemed to be
home-runs based on the interviewer's reaction? For example, did the
interviewer's eyes light up, did he or she smile or nod during any of
your responses? Did you detect a look of concern or a lack of connection
during other responses? Your home-run responses are the ones you should
consider emphasizing in your thank-you letter. For example: I'm so pleased
that you agree that my senior research project in seismology provides
me with excellent experience for this position." Read more in our article,
Job Interview
Post-Mortem: Deconstructing Your Job Interview's Highs and Lows.
Go to the next tip.
Be genuine in your appreciation when you write a post-interview thank-you letter.
Write your thank-you note from the heart. Everyone
values authentic communications, so rather than using a boring thank-you letter template from the
Web, use your own words and feelings to compose your letter. Find a way to express your
genuine feelings of appreciation and connection with the interviewer. One word of caution:
Don't go overboard with (fake) praise and appreciation; keep it honest and simple. (In terms of
looking for examples, certainly feel free to review our sample thank-you letters for style and
technique, but then compose your letters in your own words.) Read more tips in our
10 Tips for
Writing a Job-Search Interview Thank-You Letter.
Go to the next tip.
If the responses you gave inyour last job interview that did not seem to elicit a positive response
from the interviewer could be targets for damage control in your thank-you
letter. Damage control must be considered extremely carefully and handled even
more cautiously because you don't want to bring up negatives. An interview
response you thought was weak might have seemed perfectly fine to the
interviewer, so you don't want to call attention to it. Save damage control
for situations in which you gave an off-base or incomplete response.
Instead of being negative or apologetic in your thank-you letter, simply
state that you would like to give a more complete answer to the question, and then
do so. If you left important information out of any of your responses, it's
fine to add that information in your letter: "I meant to mention that my project-management
skills have saved my current employer significant costs." Read more in our article,
Job Interview Post-Mortem:
Deconstructing Your Job Interview's Highs and Lows.
Go to the next tip.
In your post-interview thank-you letter, reinforce your interest and enthusiasm in the position and employer. One of the first things
your thank-you letter should do is stress your interest in the employer and the job you are seeking.
Make it clear that you are excited about the possibility of working with the organization. A great way
to show your enthusiasm is emphasizing something positive you discovered about the employer
during the interview -- or from your research. Read more tips in our
10 Tips for Writing a Job-Search
Interview Thank-You Letter.
Go to the next tip.
After a job interview, reflect on what the interviewer really emphasized during your meeting.
Finish this sentence: "Based on what the interviewer stressed in this
interview, the most significant need I could fill for the employer
is ____________." In your thank-you letter, demonstrate that
you picked up on that need, you understand it, and you are ready to fill it. The
interviewer's emphasis can also serve as a guide to what to leave out of
your letter. You may have gone into the interview convinced of the importance
of mentioning particular skills or accomplishments, but if the interviewer's
emphasis was in other areas,, you probably have no need to bring them up in your letter.
Read more in our article, Job Interview Post-Mortem:
Deconstructing Your Job Interview's Highs and Lows.
Go to the next tip.
Highlight your key selling points and fit with the job when you write your
post-interview thank-you letter. One of the main goals of an employment interview
is to determine if there is a good fit between the interviewee (you, the job-seeker) and the employer;
thus, one of your key goals in your thank-you letter should be to clearly express your strong fit with
the organization. At the same time, it's also good to mention a few of your key selling points -- points
that match exactly to the needs/requirements of the position you are seeking. Even a thank-you
letter is a chance to market yourself (and add distance to your competition). Read more tips in our
10 Tips for Writing a Job-Search Interview Thank-You Letter.
Go to the next tip.
In your job interview, did the interviewer voice any concerns about your qualifications?
Did he or she raise any objections? If you didn't address these in the interview, confront them in your
thank-you letter. And be sure in your next interview to ask whether
the interviewer has any concerns about hiring you. See also our article,
Closing the
Sale and Overcoming Objections in the Job Interview. Read more in our article,
Job Interview Post-Mortem:
Deconstructing Your Job Interview's Highs and Lows.
Go to the next tip.
In your job interview, did you ask all the questions you intended to when the interviewer
opened up the discussion for your queries? If not, consider asking
one or two in your thank-you. Read more in our article,
Job Interview Post-Mortem:
Deconstructing Your Job Interview's Highs and Lows.
Go to the next tip.
When you write your post-interview thank-you letter, address any weaknesses or misunderstandings. In the best of job interviews, an interviewer
can question some element of your qualifications -- perhaps not quite enough experience or not
quite the right experience, or perhaps not having the right education or certifications. If any questions
about your qualifications were raised in the interview -- and even if you addressed them well in your
response -- carefully reiterate in your thank-you letter that you have all the qualifications (and ideally
more) than the employer seeks. Don't go overboard here, but make your case. Read more tips in our
10 Tips for Writing a Job-Search
Interview Thank-You Letter.
Go to the next tip.
How did your last job interview close? What next steps did the interviewer describe?
Be sure you understand the process and reinforce your understanding in your
letter; doing so will help propel the next step into action. If you aren't sure
of the next step, try to find out, perhaps through a quick e-mail to the
interviewer or a call to his or her assistant. (And if you didn't find out
in the interview what the next step is, keep in mind for future interviews
to always ask about the decision process at the end of the meeting.) Read more in our article,
Job Interview Post-Mortem:
Deconstructing Your Job Interview's Highs and Lows.
Go to the next tip.
In your post-interview thank-you letter, add content/points not addressed in interviews.
Job interviews are stressful situations and
even with excellent preparation, we can sometimes forget to mention something that may be a
key selling point. If that happened to you, no worries, as you can add the point in your thank-you
letter. As you are summarizing your fit with the position and employer, you simply add the additional
point you forgot to make in the interview. Read more tips in our
10 Tips for Writing a Job-Search
Interview Thank-You Letter.
Go to the next tip.
What is your overall gut feeling about your most recent job interview? Sometimes we walk
out of a job interview absolutely confident we aced it; other times, we're pretty
sure we blew it. It's important to check in with how well you performed, measure
that feeling against the hiring outcome, and diagnose what went right or wrong with
the interview. For example, if you felt your performance was stellar, but you don't
get the job offer or at least move on to the next step in the hiring process, your
perceptions about your interview skills may be off base. You may want to do some
mock interviews with friends or career practitioners to get their feedback. Of course,
it's quite possible that your performance was stellar, but the employer
found someone else to be a better fit with the job. If you don't get the offer,
you can try asking the interviewer to critique your interview; however, most
employers these days won't provide such feedback as they fear lawsuits. However,
if you have a network contact inside the organization, you may be able to get
feedback through that person. Read more in our article,
Job Interview
Post-Mortem: Deconstructing Your Job Interview's Highs and Lows.
Go to the next tip.
Keep post-interview thank-you letters short, concise. Like cover letters, your thank-you letter should be
fairly short and concise -- unless you feel you need to add information or reinforce a question that
arose about your qualifications. Most thank-you letters will be about a page long -- about four
paragraphs in total -- whether hand-written, keystroked, or emailed. [For more about
format, see this article: Job
Interview Thank-You Letter Formula.]
Go to the next tip.
While it's sometimes uncomfortable or even painful to relive a job interview,
performing an autopsy on it is important to enable you to follow up effectively
and to determine what you can do differently in your next interview. For example,
are there recurring questions or topics that seem to cause you
difficulty in interviews? Plan to polish those areas for future interviews.
To conduct a truly comprehensive post-mortem of your interview,
use our Job Interview Checklist.
And don't forget to use the checklist before your next interview!
Go to the next tip.
Close your post-interview thank-you letter with repeated thanks and appreciation. End your thank-you letter
with a short paragraph thanking the person again for taking the time to meet with you and expressing
your strong interest in the position and your hope and interest in seeing him/her again soon. Read more tips in our
10 Tips for Writing a Job-Search Interview Thank-You Letter.
Go to the next tip.
One of the biggest tricks in job interviews is being prepared with responses to possible interview questions.
You don't know exactly what will be asked, but ideally you have
a body of content in your brain that you can draw from based on your skills, experience, accomplishments, and knowledge of the
employer you're interviewing with (as well as your fit with that employer). The real feat is being able to keep all that information
organized in your brain so you can easily access it as you respond to the interviewer's questions.
Qint Carers as documented one excellent technique -- composing
written responses to frequently asked interview questions. A similar method -- but one especially geared for visual
learners -- is mind-mapping. Visual learners prefer to take in information through sight and like to learn through reading,
diagrams, charts, graphs, maps, and pictures. Read more in our article,
Mind Mapping: A Tool for Job-Interview Prep.
Go to the next tip.
After a job interview, remember to thank everyone. A job interview starts the moment you arrive and ends when
you leave, thus anyone you spend time with during the day -- whether in a traditional interview or over a
meal -- needs an individualized thank-you for spending time with you. And, of course, once your job-search
is over, it's also a nice gesture to thank everyone else who helped you get the position,
such as your references. Read more tips in our 10 Tips for
Writing a Job-Search Interview Thank-You Letter.
Go to the next tip.
In job interviewing, the types of concepts for which you can create mind maps could include:
- An overall introduction to yourself that would also work for the most frequently asked interview "question," "Tell me about yourself." Your mind map for this intro would consist of a few concise points about yourself sharply targeted to the job you're interviewing for.
- Experience and accomplishments that relate to what you'd be doing in the position you're interviewing for. Go through your resume and pick out the experience highlights that are most relevant to the prospective position. Develop a story for each highlight that epitomizes and summarizes that experience, using the Situation-Action-Results (SAR) format. (Read more.)
- "Hard" skills. These are the knowledge areas of specific technical skills you need to do the job, such as accounting skills, information-technology skills, or sales-forecasting skills. The best clue to what hard skills you might be asked about is the want ad or job posting you originally applied to, or a job description of the position. Again, develop a SAR story for each skill.
- "Soft" skills. These are the unquantifiable skills that are in demand for performing many types of jobs -- communication, teamwork, leadership, interpersonal, problem-solving, critical thinking, customer service, for example. Again, your tipoff to the skills sought in the position you're interviewing for will be the ad, job posting, or job description. Again, develop a SAR story for each skill.
- Knowledge of the employer and how you fit in with the employing organization. Virtually all interviewers will ask questions that require you to demonstrate your knowledge of the employer. For material to mind-map, you'll need to research the organization. (Read more.) Your mind map would then consist of various key pieces of information about the employer and how your background aligns with those items.
- Questions to ask the interviewer. Most interviewers open up the discussion to your questions at the end of the interview, and you should always have questions prepared to ask. Your mind map for this portion of the interview could feature various aspects of the job or organization that you want to learn more about. (Read more.) Let's look at what an actual job-interviewing mind map might look like for an interview question targeting the skill of persuasiveness. This map was generated using the Web-based mind-mapping interface at Mindomo.
Read more in our article, Mind Mapping: A Tool for Job-Interview Prep.
Check out all of our Quick and Quintessential Job-Search Interviewing Tips.
Review all our Quick and Quintessential Tips to Guide Your Job Search and Work Life.
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