These job interviewing related tips -- preparing for job interviews, tips for handling tricky interview questions, and more --
have been gathered from numerous sources throughout Quintessential Careers and organized here for your convenience.
Offering tips for fixing problems that occur as a job interview is in progress,
Maureen Crawford Hentz has this advice in her article for QuintCareers,
Job Interview Damage Control:
Damage: You spill something.
Control: Good manners prevail here. Apologize, clean up (the interviewer as host
should really offer to do it for you) and move on.
Not enough/too much eye contact: Either situation can create a
negative effect. Avoid eye contact and you'll seem shifty,
untruthful, or disnterested; offer too much eye contact, and you'll
wear the interviewer out. If you sometimes have trouble with
eye-contact balance, work this issue out ahead of time in an
interview practice session with a friend.
Offering tips for fixing problems that occur as a job interview is in progress,
Maureen Crawford Hentz has this advice in her article for QuintCareers,
Job Interview Damage Control:
Damage: You flub an answer.
Control: Start again. Say "Well, that wasn't a good answer
at all. What I should have said/meant to say was..."
Failure to match communication styles: It's almost impossible
to make a good first impression if you can't communicate effectively
with an interviewer. But you can easily change that situation by
mirroring the way the interviewer treats you. For instance:
If the interviewer seems all business, don't attempt to loosen
him/her up with a joke or story. Be succinct and businesslike
If the interviewer is personable, try discussing his/her
interests. Often the items on display in the office can offer a clue.
If asked a direct question, answer directly. Then follow up by
asking if more information is needed.
Allowing the interviewer to set the tone of conversation can vastly
improve your chances of making a favorable impression. You can put
the interviewer at ease -- and make yourself seem more like him or
her -- by mirroring his or her communication style.
To prepare for a second interview, get a good night's sleep the night before this potentially
grueling day. Also look for opportunities to refresh yourself during
the interview day. If there's a break in the action, splash some
water on your face or take a brisk walk to rejuvenate. You might want
to take along a pocket- or purse-sized snack in case there is no
lunch break. Breath spray or a mini-bottle of mouthwash is also not a
bad idea. Be careful not to run out of steam toward the end of the
day. Maintain your energy, confidence, and enthusiasm. Learn more in our
article, Do's
and Don'ts for Second (and Subsequent) Job Interviews.
Offering tips for fixing problems that occur as a job interview is in progress,
Maureen Crawford Hentz has this advice in her article for QuintCareers,
Job Interview Damage Control:
Damage: It becomes clear that you are totally unqualified for the job
Control: Answer the questions to the best of your ability.
Although possible, it is rare that a completely unqualified person is called
into an interview. The interview team may have seen something in your
application that was intriguing. Don't waste your time with negative
self-talk. Concentrate on selling your skills and experience. If you're
convinced after the interview that the job is not a good fit, mention in
your thank-you letter that you'd like to be considered for other positions.
Just as a strong resume wins you an opportunity to interview, strong
interview skills will win you consideration for the job, writes Deb Walker in her
article for QuintCareers, Avoid These 10 Interview Bloopers.
You already know that you won't earn an interview unless your resume sets you
apart as a candidate of choice. Similarly, you should know that
polishing your interview skills can mean the difference between
getting the job offer -- and being a runner-up.
To prepare for a second interview, don't slack off with your interview attire. A second interview
generally doesn't denote a more casual interview. The former Andersen
Consulting (now Accenture) had a protocol for the three on-campus
interviews it conducted with college students that called for skirted
suits for women for the first two interviews. Female candidates were
permitted to wear pantsuits to the third interview. Check with
company insiders to see what attire is expected for each interview. Learn more in our
article, Do's and
Don'ts for Second (and Subsequent) Job Interviews.
Asking "When do I start?" is about as aggressive as you can get at the close of the interview,
notes interview expert Carole Martin in her article for QuintCareers,
Closing the Job Interview.
It may knock the interviewer for a loop, and might appear to be overly aggressive, but some people
think of it as "closing the sale." And for some people it has worked. For others, this approach may
not be comfortable or have a negative same effect. Whether you are aggressive, passive and polite,
or somewhere in between, will depend on your personality, the interview situation, and the job for which you are applying.
At a second interview, don't neglect to talk to other people beyond those you are
interviewing with. Chatting up -- not too excessively -- the
receptionist and prospective co-workers serves the dual purpose of
giving you a better feel for how much you'd like to be part of this
workplace culture, as well as making a positive impression on as many
people as possible. Learn more in our
article, Do's and
Don'ts for Second (and Subsequent) Job Interviews.
In her article for QuintCareers, Closing the Job Interview,
interview expert Carole Martin offers this tip for closing the interview:
Leave your interviewer with the right picture of you. Think of at least
five skills or traits you want remembered after the interview. Choose
something "concrete." When you answer with, "I have great communication
skills, and I am a hard worker," you will not stand out.
Example: "I have two skills that are distinctly
different but that define my personality. I am a very good
pianist and an excellent 'computer guy.' I'm known for my
love of keyboards."
At a second interview, expect to be asked some of the same questions you were asked in
the first interview, but some new ones as well. Second-interview questions may delve more into your personality, or they may be more
targeted toward specific technical skills -- or both. Plan to keep your responses fresh yet consistent for each person you meet with
during the second-interview, and don't worry about repeating yourself since you will likely have a different audience every time you give
roughly the same response. If you've followed the advice above to obtain the full list of interviewers, a good way to keep your answers
fresh is to try to find out something about each interviewer and tailor your response specifically to that person. You can also vary
your delivery to freshen your responses. Interviewing expert Carole
Martin suggests that a good way for the interviewer to get to know about your personality is through the
quotes of others; for example, tell the interviewer what your boss would say about you if asked. Learn more in our
article, Do's and Don'ts for Second (and Subsequent) Job Interviews.
In her article for QuintCareers, Closing the Job Interview,
interview expert Carole Martin offers this tip for closing the job interview:
State your interest in the position. Sound interested and tell what
added value you can bring to the job.
Example: "From what you have been telling me about
this position, and from what I know about your company, I know
that I have the right mix of experience and education to bring
value to this position. Based on past experiences I can 'ramp up'
quickly and be on board with projects within the first few weeks."
At a second interview, listen for clues that get at the heart of what the employer seeks
in the person hired for this position and key into the needs,
concerns, issues, and problems that you would be expected to handle. Learn more in our
article, Do's and
Don'ts for Second (and Subsequent) Job Interviews.
In getting ready for a second interview, prepare for as many kinds of questions as possible. You've already
interviewed with this employer, but it wouldn't hurt to do a mock
interview with a friend, family member, or career counselor/coach to
prepare for the second interview. You may also want to prep with our
Practice Interviews.
In her article for QuintCareers, Closing the Job Interview,
interview expert Carole Martin offers this tip for closing the interview:
Find out how to contact the interviewer. If you don't hear back,
you will need to know whom to contact and whether the employer will
accept calls to check the status.
Example: "I'd like to stay in touch and follow up with
you in a week or two to see how the process is going and where
I stand. How do you prefer that I communicate with you --
email or phone?"
At a second interview, don't be shocked if some of the people you meet with aren't very
competent interviewers. While managers trained in interviewing often
conduct first interviewers, the array of people who might talk with
you during the second-interview experience may include people lacking
skills and training in how to conduct an interview. Learn more in our
article, Do's and
Don'ts for Second (and Subsequent) Job Interviews.
In a second interview, ask about the next step in the process if you don't receive an
offer. How soon will a decision be made, and how will they let you
know? Learn more in our article, Do's and
Don'ts for Second (and Subsequent) Job Interviews.
At a second interview, be prepared with lots of questions to ask. You will likely
have more opportunity to ask questions in the second interview and
will be expected to make more sophisticated inquiries than you did in
the first interview. Although these questions are designed
for informational interviews, many of them also work in a second-interview situation in which you are attempting to make a
personal connection. Learn more in our article, Do's and
Don'ts for Second (and Subsequent) Job Interviews.
The Career Doctor, Randall S. Hansen, PhD, cites four parts to a successful interview:
First, research on the company and type of interview style expected. The
more you can learn about the company and what to expect in the interview,
the better prepared you will be -- which should make you appear more relaxed
and confident. Don't memorize your responses, but do be prepared to showcase
your accomplishments.
Second, the dress and non-verbals. First impressions are critical in interviews,
and you must appear dressed to fit the part, along with a warm smile, firm
handshake, and good eye contact. Posture is also important, as is all your
body language. And remember that impressions also matter with receptionists
and support staff, so always be polite and appreciative of everyone you come into contact.
Third, the interview itself. You must be prepared with stories (answers) for all the
common interview questions -- and you must have questions prepared for the interviewer.
You must also ALWAYS keep in mind that a job interview is a sales call, where you
are doing your best to convince the employer you are the ONLY candidate for the job.
It's this area where you definitely seem to be having problems. There is a fine line
at times, but you must be aggressive in a job interview; being passive is often
(mis)interpreted as disinterest. Always close an interview asking about next steps --
and the timing of those next steps. And I recommend, if the interview went extremely
well, to even ask for the job. Read more in this article published on Quintessential
Careers: Closing the Interview.
Fourth, follow-up. Your job is not done as you walk out of the interview. You still need
to write a thank you note and you need to follow-up with the employer to show your
continued interest in the job. Again, there is a line between not calling enough and
calling too often. Use your judgment. If you choose to not do these things, again,
the employer may decide you are no longer interested in the position.
And don't forget that we have a vast number of interviewing resources in this section of Quintessential Careers:
Guide to Job Interviewing Resources
In a second interview, ask about the next step in the process if you don't receive an
offer. How soon will a decision be made, and how will they let you
know? Learn more in our article, Do's and
Don'ts for Second (and Subsequent) Job Interviews.
Closing the sale is important, notes interview expert Carole Martin in her article for QuintCareers,
Closing the Job Interview,
but your closing should be tailored to the position; your personality and interviewing style, and the interviewer.
Keeping these things in mind will help you determine which closing is
appropriate for you and the situation.