Illustrates with facial expressions and responsiveness
Good energy, but not boisterous
Polite phrasing-please; thank you; I'd like that, if you don't mind
In tune with the interviewer's pace, style of speech, degree of formality
Answers questions directly or paraphrases well and then responds
Ends interview with appreciation, enthusiasm, agreement on next steps
FORGET ABOUT IT:
Arrives late, especially without warning
Sloppy, disheveled, out of breath
Poor hygiene
Way over- or underdressed, loud attire
Impatient with receptionist
Avoids eye contact
Limp or overpowering handshake
Slouching posture
Jaw used for chewing
Fumbles for words
Inaudible, indistinct, or too loud
Impassive, hard to read, difficult to converse with
Dead batteries or hyperactive
Curt phrasing, abrupt or condescending replies to questions
Dissonant with interviewer's pace, style of speech, degree of formality
Doesn't address questions or gives answers that are not credible
Fades out of the interview
The latest in job-interview techniques is really a bag full of tricks. These include
spilling things on candidates, asking them to drive, checking to see if their shoes are polished,
and noticing if they bite their nails, reports The Arizona Republic.
All of these actions are designed to get a reaction out of the candidate so his or her real personality
is exposed. How can you prepare for such tricks? You can't. And that's just the point. "They are trying to look
beyond the obvious to really find out what is going on," Jane Lance, a career consultant with the Phoenix
office of Right Management, told The Arizona Republic. "They are looking for subtle behavior reactions.
You can tell a lot about a person from how they react."
Perhaps this is the dirtiest trick of all: Some interviewers call candidates at home
posing as a telemarketer. Whether the candidate is rude or polite to the annoying telemarketer
tells the interviewer how the candidate might deal with an annoying client.
Other tricks explained...
The trick: Dropping a pen, usually equidistant
between the interviewer and the candidate. The reason: People who are customer-oriented
will be quick to pick up the pen.
The trick: Spilling something on a candidate during a lunch or dinner meeting.
The reason: The interviewer wants to see how the candidate handles such a difficult and
potentially embarrassing situation. The real personality will be revealed.
The trick: Asking the candidate to drive them both to a lunch meeting.
The reason: The interviewer wants to see if the candidate is a hurried and aggressive driver
or a courteous and careful driver.
The trick: A last-minute change in the interview time or place.
The reason: The interviewer can find out how well
the candidate handles the change.
The trick: Keep a candidate waiting for as long as an hour.
The reason: Does the candidate find something
to occupy the time during the wait or does he
or she get anxious or angry at the delay?
All of these tricks have one purpose in mind: "The intent isn't to frustrate them or make them
angry; it's to see how they react when change happens,"
Lance explained to the Republic. "They are testing the
person's behavior at the moment."
Writing a thank-you letter after an interview doesn't just showcase a candidate's manners -- it can
also make or break his or her chances of landing a job. Nearly 15 percent of hiring managers say they would
not hire someone who failed to send a thank-you letter after the interview. Thirty-two percent say they would
still consider the candidate, but would think less of him or her, according to a recent CareerBuilder.com
survey.
Results in a study by HR.BLR.com were even more dramatic. The online poll asked this question: "Are you more
likely to hire someone who has sent you a post-interview thank-you note?" Fully 61 percent answered either "yes" or
"perhaps," while 39 percent said either "no" or "probably not."
With the competition for jobs so fierce these days, HR professionals are looking at more and more criteria to
help them decide who has the edge. The right thank-you note can give a hiring manager additional
insight on your intelligence, manners and communication skills, as well as your desire for the job.
Although most hiring managers expect to receive a thank-you note, format preferences differ. One in four
hiring managers prefer to receive a thank-you note in e-mail form only; 19 percent want the e-mail followed
up with a hard copy; 21 percent want a typed hard copy only, and 23 percent prefer just a handwritten note.
Twenty-six percent of hiring managers expect to have the letter in-hand two days after the
interview, and 36 percent expect to have it within three to five days. Sending the letter
quickly reinforces your enthusiasm for the job, and helps keep you top-of-mind for the interviewer."
Rosemary Haefner, vice president of human resources at CareerBuilder.com offers the
following tips to make the most of your thank-you letter:
Stick to three paragraphs. In the first paragraph, thank the interviewer for the opportunity. Use the
second to sell yourself by reminding the hiring manager of your qualifications. In the third paragraph,
reiterate your interest in the position.
Fill in the blanks. Thank-you notes are a great way to add in key information you forgot in the
interview, clarify any points or try to ease any reservations the interviewer might
have expressed.
Proofread carefully. Double-check to be sure your note is free from typos and grammatical
errors. Don't rely solely on your spell-checker.
Be specific. Don't send out a generic correspondence. Instead, tailor your note to the specific job and
the relationship you have established with the hiring manager.