by Katharine Hansen, Ph.D.
Do close the sale, both in your cover letter and your interview for a
sales position. Employers hiring sales reps want candidates who know
how to close a sale. Thus, make sure that you "close the sale" in
your cover letter by asking for the interview and telling the
employer you will call to make an appointment (and then doing so).
Learn more. Close the
interview by asking for the job. Learn more in our article,
Closing
the Interview.
Don't forget your transferable skills. If you have no direct
experience in sales, think about all the sales-related things you've
done that you can describe in an interview as transferable and
applicable to sales. Have you done fund-raising? Given presentations?
Solicited local businesses to participate in events? Demonstrated
great people skills? Persuaded or convinced people to do things your
way? Memorized food and drink orders as a restaurant server? These
are just a few of the activities and traits that relate to sales.
Coaching, teaching, playing on a sports team, and participating in
student government all provide appropriate transferable skills for
the field, according to 18-year pharmaceutical-sales vet Corey Nahman
of CoreyNahman.com.
Do seek out employers who will invest in a solid and structured
training program, and support your professional growth, especially if
you are new in sales.
Don't pass up opportunities to learn more about sales and network
with those who can help advance your career, such as through
ride-alongs, job-shadowing, and informational interviewing.
Don't let rejection get to you. To be successful in sales, you can't
take rejection personally. You also need to be able to explain in a
sales job interview how you will overcome the customer objections
that can lead to rejection.
Do be persistent. If you have less sales experience than an employer
seeks, you may be able to make up for it by being persistent.
Persistence, after all, is one of the marks of a good salesperson.
Do seek out products and services to sell that you are already
passionate about. Your enthusiasm in an interview will be much more
convincing if you already believe in the employer's offerings.
Don't be negative. A positive, upbeat attitude is a must in sales. If
you have difficulty breaking in right away, don't start getting the
blues. Keep your chin up and continue to show employers what an
energetic, likable, confident person you are.
Do consider, if you're a college student, making your target company
a pet school project. Writing for Knight Ridder/Tribune Business
News, Aissatou Sidime reported on Lanita Wiltshire, who pursued an
MBA before hitting the job market but "focused all her individual
class projects on then-emerging Merck Pharmaceuticals. She trotted
out her presentations during an interview for an internship with
Merck and landed the job."
Do maintain a professional appearance. Many companies recruit sales
reps at career fairs, says Gary M. Upah, president of
SalesTrax.com,
"because they want to see your appearance,
what kind of a first impression you make, and how you handle yourself
before they consider your qualifications."
Don't forget about networking. As resume writer Teena Rose writes,
"Successful sales representatives are individuals who take an
aggressive approach to expanding their client base and sales." Your
personal/professional network is no different, and your ability to
network will demonstrate your skills in relationship-building.
Do find a mentor -- an older, more experienced rep who can show
you the ropes. Read more in our article,
The Value of a Mentor.
Don't abuse the perks of a sales career, such as your company car and
expense account.
Do be prepared to work long hours, often by yourself or on the road.
Don't forget the cardinal rule of sales and marketing: The customer
always comes first.
Do get moral support by talking with others in sales or trying to
break in. For example, participate in
Monster's Discussion Board for
Sales Careers.
And if you are specifically interested in pharmaceutical sales, do read
our article, So
You Want to Get Into Pharmaceutical Sales...
Questions about some of the terminology used in this article? Get more information (definitions and links) on key college, career, and job-search
terms by going to our Job-Seeker's Glossary of Job-Hunting Terms.
Katharine Hansen, Ph.D., creative director and associate
publisher of Quintessential Careers, is an educator, author,
and blogger who provides content for Quintessential Careers,
edits QuintZine,
an electronic newsletter for jobseekers, and blogs about storytelling
in the job search at A Storied
Career. Katharine, who earned her PhD in organizational behavior
from Union Institute & University, Cincinnati, OH, is author of Dynamic
Cover Letters for New Graduates and A Foot in the Door: Networking
Your Way into the Hidden Job Market (both published by Ten Speed Press),
as well as Top Notch Executive Resumes (Career Press); and with
Randall S. Hansen, Ph.D., Dynamic Cover Letters, Write Your
Way to a Higher GPA (Ten Speed), and The Complete Idiot's Guide
to Study Skills (Alpha). Visit her
personal Website
or reach her by e-mail at
kathy(at)quintcareers.com.
Read all our job-hunting do's and don'ts.