by Katharine Hansen
Here's a cover-letter fact that can be sobering or comforting,
depending on your perspective: According to experts in the world of
recruiters/headhunters/executive-search firms, cover letters to these
professionals don't get much attention, at least not on the initial
screening of your job-search materials. The resume is king in this
world, and if your resume shows you to be qualified for an opening
that the recruiter is trying to fill for a client, he or she at that
point might take a look at your cover letter.
Recruiters expect to be able to determine a candidate's fit with the
recruiting firm's niche, as well as his or her marketability, through
the resume. "If, and only if, these requirements are satisfied by the
recruiter's examination of the resume only will he/she ever
look at the cover letter," reports Darell Gurney, author of the
excellent insider's look at the world of recruiters,
Headhunters
Revealed. "On the cover letter, they aren't interested in
the candidate's self-analytical expose' of themselves but, rather,
just some basic facts. The reason they don't need the candidates'
elaborate ideas of themselves is that the recruiter already
knows what they can sell about this person from the resume."
Ignoring the cover letter is largely a time-management issue.
"Because there is so much talent on the street we just don't have
time to read a cover letter as well as a resume," point out Darlene
Nason, president of Miami's Nason Career Management, and Dennis
Nason, president of Nason and Nason Executive Search Consultants, who
receive about 30 unsolicited resumes daily.
"In all my years of recruitment, I remember only one letter that
really caught my eye," says executive/technical recruiter turned
resume writer/job search coach Kristen Griffin of Griffin Career
Solutions. "A professional resume writer wrote it!"
For those who've labored over a cover letter to try to get the
recruiter's attention, this news is a little deflating. For those who
find writing cover letters to be an agonizing chore, it may be good
news if indeed it's a waste of time to put a lot of effort into cover
letters to these professionals.
But wait, hold on just a minute there... Just because cover letters
to recruiters may not get much initial attention doesn't mean you
shouldn't put considerable care into crafting them. If you're
qualified, the letter will, after all, be looked at eventually. A
section of the recruiting Web site
MacTalent.com
called "Tips For Dealing With Recruiters" notes
that "Many cover letters aren't read -- we look for the beef on the
resume, if we like what we see then we look at the cover letter."
"I advise my clients that they must write their cover letters for the
one-third to one-half of employers and recruiters who will actually
read them," notes Louise Kursmark of Best Impression Career Services,
Inc., in Cincinnati. "Because there are many readers, particularly
recruiters, who will ignore the cover letter," Kursmark cautions,
"candidates should be careful not to include key information in the
cover letter if it is not present in the resume."
Certain differences in letters to recruiters compared to letters to
direct hiring managers indicate that even more care should go
into recruiter letters. If you are in fact qualified for an opening
that a recruiter is working on, your cover letter should provide
crucial information that will save you and the recruiter time and
aggravation down the road. Thus, it pays to attend to differences
between conventional cover letters and recruiter cover letters in
such areas as content, length, format, and how the letter is sent to
the recruiter.
Include recruiter-specific content: Gurney writes that the five
pieces of information that recruiters especially want to see are:
- All contact information (true of any cover letter)
- Reasons for leaving, why you're on the market (sometimes included
in other cover letters, but not as a general rule)
- Positions and industries of interest (with a conventional cover
letter, you are usually applying, or at least should be applying, for
a specific position)
- Salary history and expectations (never included in a
conventional cover letter unless the employer has requested the
information, and sometimes not even then).
- Locations of interest (see item 3). Variations on this theme
include willingness to relocate and travel.
"Having these answers already, without having to call the candidate,
allows the candidate to be put into the system immediately...without
getting piled up with the hoards of other resumes needing this vital,
back-up information," Gurney says.
Some recruiters want to see even more information, such as what size
company you're interested in. One recruiting firm on the Web,
Allied
Healthcare International sets out a
lengthy list of what is desirable to see in candidate cover letters.
In addition to Gurney's list of must-include information, this
recruiting firm wants to see:
- When you are available for interviews.
- When you can begin a new assignment after an offer is given.
- List of companies and divisions that you would like to work for
(that another recruiter has not already sent you to).
- Other recruiters are that you are working with and where they
have sent your resume.
Griffin would suggest adding these items to the mix:
- Eye-catching intro,
- Brief summary of background using keywords (see more about
keywords later in this article).
A random scan of several recruiter Web sites listed at
Oya's
Directory of Recruiters shows that many
recruiters don't even mention wanting to see cover letters, but those
that do often list the specific content they're looking for.
Keep it as concise as possible: Many experts and recruiters
themselves note that recruiter cover letters should be on the short
side, and perhaps shorter than conventional cover letters. They point
out that these days, cover letters are often e-mailed to recruiters
in the body of e-mail messages, further necessitating brevity.
MacTalent.com cautions candidates: "Spare the recruiter a lengthy
cover letter. . . You have a greater chance of your cover letter being
read if it is 1/3 to 1/2 page maximum. No need re-hash what's on your
resume and please -- we don't have time for your life story."
But since recruiter letters also have the above-mentioned
unconventional content requirements, it's not easy to align the
brevity preference with recruiters' content needs. The best advice is
to keep the letter as concise as possible while still including
recruiter-desired content. Of course, brevity is a virtue in any
cover letter.
Load your recruiter cover letter with keywords: More than 80
percent of resumes today are placed in databases and searched for
job-specific keywords. The percentage of cover letters also placed
into keyword-searchable databases is likely considerably lower, but
since some letters get into the keyword-searchable database, the
best strategy is load your recruiter cover letter with keywords, just
as you do your resume. "To 'load' your resume and cover letter,"
Gurney says, "means to chock them full of all key words and phrases
necessary to stand out in a database search for someone with your
experience, skills, certifications, background, accomplishments,
location, and even desires."
Gurney says, "Though your resume and cover letter will be seen
initially by recruiters to determine whether or not you should go
into the database, the only way they will see it again is if it's
fully loaded with all the words and phrases that point the way to the
perfect position for you."
Gurney, who is among the recruiters who do place cover letters
in a database, notes that "on occasions, a particular word on a cover
letter has popped up in a search, such as a position title or
industry that the person wants but doesn't have experience in as
listed on the resume. Gurney recalls a recent situation in which a
young salesperson recently sent Gurney his information. "His resume
stated his top-ranked experience in copier sales, whereas his cover
letter mentioned that he wanted to move into pharmaceutical or
medical sales," Gurney recalls. "The pharmaceutical companies are
always looking for people with great sales background regardless of
industry, so this would be an instance where it might help to have a
cover letter databased, too."
Points out Ann Baehr of Best Resumes in Long Island, NY, "Let's not
forget that keywords are also meant for the human eye. Distributing
keywords throughout the cover letter, as opposed to the resume
practice of listing them in groups, is still an effective strategy."
For more about identifying and using the best keywords, see our
article, Tapping
the Power of Keywords to Enhance Your Resume's Effectiveness.
Frame your letter in terms of what you can do for the recruiter's
client(s): Balancing the fact that the letter might not even get
read along with the brevity aspect, include language in your letter
that indicates you can solve problems, make money, save money,
improve efficiency and productivity, and/or increase sales for the
recruiter's clients. It doesn't take a great number of words to
convey your potential value to the recruiter's clients, and one of
the best ways, of course, is to briefly touch on how you've succeeded
in past positions. Here are two samples of client-focused,
accomplishments-driven wording:
In addition to my strong record of solving marketing problems, my
consulting background would be tremendous plus for your firm because
of my exposure to a wide variety of companies instead of just one.
Your client would also benefit from my unique combination of
marketing expertise and knowledge of the industrial sector that is
far more extensive than that of most consultants and marketers in the
sector.
As President of Canadiana Resort Development Inc., I supervised an
international workforce and assumed all the details of daily
operations, from marketing and human resources to finance, and am
poised to do the same for one of your client firms.
Try reader-friendly formats, such as a bulleted list, that enables
the recruiter to zero in on your top selling points: In the
time-starved world of recruiters/headhunters/executive-search firms,
any device you can use to bring your main selling points to the
forefront without forcing the reader to wade through a lot of text
will work to your advantage. "Eye-catching bullets are key!" Griffin
notes.
Our Sample
Cover Letter to Recruiters includes a bulleted list
of selling points. In addition, on his CareerLab Web site, William
Frank offers a good example of
letter
to a recruiter that
powerfully outlines accomplishments in a bulleted list. (Note: This
letter is one of Frank's free examples; others are available for a
fee.) Another
serviceable
example with bullets appears at the IT HeadHunter Web site.
"Effective formats include a combination of paragraph and bulleted
items to add clarity and impact; one or more excerpts from letters of
recommendation; and the side-by-side chart-style format that answers
qualification statements line-by-line (Your Qualifications/My
Qualifications)," Baehr says.
(See
a sample of this format directed at an employer rather than a recruiter.) "This format
is especially effective when a job seeker's key qualifications exceed
those that the recruiter or hiring company is asking for," Baehr
says. "It is also easier for a busy recruiter to make a
client-candidate match."
Send your cover letter in the recruiter's preferred format:
Most experts say the best format is to paste both your cover letter
and resume in the body of your e-mail (in ASCII text) and attach a
copy of your resume in Word, as well (some experts say attach both
the resume and cover letter as one file). In particular, experts note
that the cover letter should be in the body of the e-mail message and
will rarely be opened if it is sent as its own attachment.
"The subject line of the e-mail is the critical piece," notes career
transition coach and consultant Randy Block. "'Resume attached,' or
'No Subject,' result in instant deletion without looking at the
resume. The subject line should say [for example], 'VP of
Manufacturing,' 'CFO,' etc."
Formats for submitting your materials to the recruiter are not
one-size-fits-all. In scoping out recruiter Web sites, for example,
we found at least one where the recruiter wanted to see resumes and
cover letters sent only as attachments, never pasted into the
body of the e-mail message. Others don't want to deal with
attachments at all, and many recruiters have resume submission forms
on their Web sites. Most submission forms have a space in which to
paste one's resume. Gurney says that if your letter contains the
short, succinct information he recommends, there's no reason that the
candidate cannot also paste his or her cover letter into this space.
"If it's a long diatribe on their feelings and analysis of their
career, the recruiter will likely cut it out before databasing it,"
Gurney notes. Of course, some recruiters still like to have cover
letters and resumes faxed to them, and a few even prefer good,
old-fashioned postal mail.
To find out a given recruiter's preferred way of receiving your cover
letter, visit recruiter Web sites as listed in
Oya's Directory of
Recruiters. In cases where the Web sites don't
reveal submission preferences, you can always contact the recruiter's
office and ask the how the firm prefers to receive cover letters and
resumes. See also our
Quintessential
Careers Recruiter Directories & Associations.
A word of caution, though, from Darlene and Dennis Nason, whose
contingency recruiting firm specializes in the financial industry:
"Try not to call recruiters directly. Email is more effective,
because recruiters need phone time for their searches." For simple
questions about preferred resume and cover letter submission formats,
you can also call and ask the recruiting firm's receptionist.
Don't forget the other principles of effective cover-letter
writing: Though we've noted some significant differences between
conventional cover letters and those to recruiters, most
principles of good cover-letter writing -- such as avoiding typos and
addressing the letter to a named individual -- also apply to letters
to recruiters. If you're weak in this area, check out our
Cover
Letter Resources.
And, in case you missed it within the text of this article, see our
Sample
Cover Letter to Recruiters.
Questions about some of the terminology used in this article? Get more information (definitions and links) on key college, career, and job-search
terms by going to our Job-Seeker's Glossary of Job-Hunting Terms.
Katharine Hansen is a former speechwriter and college instructor who provides content for
Quintessential Careers, edits QuintZine,
an electronic newsletter for jobseekers, and prepares
job-search correspondence as chief writer for
Quintessential Resumes and Cover Letters.
She is author of Dynamic Cover Letter for New Graduates; A Foot in the Door: Networking
Your Way into the Hidden Job Market; and, with Randall S. Hansen, Ph.D., Dynamic Cover Letters
and Write Your Way to a Higher GPA, all published by Ten Speed Press. She can be
reached by e-mail at kathy@quintcareers.com.
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