by Richard Stooker
Many people, especially including techies, look upon sales and
marketing as disgustingly selfish.
Having been taught to be good girls and boys who take turns and do
things because they're right, we don't want others to think of us as
so nakedly self-interested. At best, some of us realize that sales
and marketing are evils necessary to the functioning of a
capitalistic system.
So when we hear that if we're seeking a job or a promotion we must
"sell ourselves," we inwardly rebel. Few of us actually do a good job
selling ourselves. Those who do get more and better jobs, more and
better promotions and make more money.
And the rest of us consciously or unconsciously sneer at them for
being "selfish."
The opposite is true.
"Selling ourselves" to others is the unselfish reaching out to other
people, to show them how we can help them.
Because to simply assume that employers should be able to
understand from our resumes how great we are is the true selfishness.
Good marketing brings the benefits of good products and services to
the attention of people who need or want those products or services.
When you truly don't want to buy a new car, a car ad on TV is a
signal to fix a snack.
When you want to buy a new car, you watch. You want to know which
make and model best fills your needs and desires.
Assuming that a business is selling a good or service which is of
true value to somebody, it is their duty to bring it to the
attention of the people they can help.
Good sales and marketing is UNselfish, because to be effective it
must center on the needs and desires of the people who want that
product or service.
Bad (ineffective) marketing says, "We're a wonderful company and you
should buy our product because it is so wonderful."
Good marketing (and by "good" I mean effective) says, "Our
product is wonderful because it will help you do this, solve that
problem, and feel good."
See the difference? Good marketing is centered on the customer and
helping the customer solve a problem or meet a need or desire. Bad
marketing is centered on the company and product.
Now, the product in bad marketing may actually be of high quality,
maybe as much or more so than the competing product being sold
through good marketing.
But bad marketing forces consumers to make the connection between the
wonderful qualities of the product and how those qualities can help
the consumer.
Many companies who market this way believe that it's the "job" of
consumers to make the connections, to understand just why and how
that wonderful product will help the consumer. Therefore, they're not
only selfish, they're lazy.
They're not taking the final step to see things from the viewpoint of
their potential customers.
Good marketing does as much as possible to show consumers that the
product is wonderful because of how and why it can help consumers.
How does this apply to someone seeking a job?
When you want a job or promotion you're "selling" your skills and
experience. Your resume is your ad.
Your "customer" is the human resources manager assigned to fill that job.
Most job seekers, whether techies or anybody else, think that their
only duty is to provide a resume which shows they're qualified and to
show up for the interview.
The manager in charge of hiring is supposed to read the resume,
realize how wonderful the applicant is and hire them.
Most people write their resumes as bad marketing. They write how
wonderful they are without explaining how they can help the company
they're applying to.
They may well have wonderful degrees, wonderful certifications, and
wonderful experience.
Many techies have the attitude that their technical education, skills
and experience should be enough.
But if they'd write something that the human resources manager wants
to read about how they will help the company, that's taking a step
most people unconsciously sneer at it.
Because it's "sales and marketing." Sales and marketing is selfish --
everybody knows that without questioning it.
So they write only about themselves and not how they can help that
prospective employer.
So it's the "selfish" person who takes the extra effort to use "sales
and marketing" to explain how he or she can help the company who
actually gets the
job.
So everybody else can sneer at them.
And send their resumes to the next employer.
Questions about some of the terminology used in this article? Get more information (definitions and links) on key college, career, and job-search
terms by going to our Job-Seeker's Glossary of Job-Hunting Terms.
Richard Stooker is the author of Secrets of Changing to
a Computer Career. Read more about the computer
careers book. Learn the 5 Simple Steps to Financial
Freedom Using IT Skills; Get
the free ebook. Stooker can be
reached by email at: rick@inforingpress.com.
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