by Katharine Hansen, Ph.D.
As an established job-seeker, you probably have a resume. Thus, getting started on the resume that
will take you to the next rung in your career ladder may be a simple matter of spiffing up your existing
document using guidelines in this article and many other resume
resources on Quintessential Careers.
But some established job-seekers do have to start from square one. I sometimes hear from job-seekers
that they have been recruited into most of their jobs or obtained them through networking and have not needed
a resume. Or they have not needed one in such a long time that the resume they have is quite outdated.
Most people find the idea of creating a resume overwhelming. Even the notion of revamping an existing
resume can be daunting.
This article takes you through the steps to getting started on your resume and provides a refresher if you
have a resume that needs updating and polishing.
Step 1: Consider whether you really want to tackle your resume on your own
Consider hiring a professional resume writer. An investment in a professionally crafted resume can
pay off big time. There's no shame in hiring a professional resume writer. You hire doctors, lawyers,
financial advisers, and tax consultants when you lack the expertise in those areas, so why should
resume-writing be different? Many employers and even more recruiters actually encourage the idea
of professionally written resumes because hiring managers want to obtain your information in a
reader-friendly form that clearly tells how you can benefit the organization.
See our article Why Hire a
Professional Resume Writer?.
Step 2: Review resume samples to get ideas for wording, layout, and current resume trends.
If you decide to take on your resume without professional help, looking at sample resumes will give you
ideas that you may want to apply to your own document. For content, you'll want to review resumes in
your own and similar professions, but resumes for other occupations can offer ideas for resume
organization and layout.
By looking at samples, you'll get a sense for the sections that are typically included on a resume and
how those sections are organized. You'll see how resume bullet points are worded. You'll get ideas for
distinctive resume designs that will help you stand out.
You can find samples in many resume books, all over the Internet, and of course, here at Quintessential
Careers. See our resume samples here.
Step 3: Prepare to craft your resume by brainstorming and gathering information.
The resume-preparation step comprises several sub-steps:
- Determine the focus of your resume. What kind of job or jobs will you be targeting? Your
resume must target your desired career goal with precision. Job-seekers tend to forget that
employers review resumes extremely quickly -- often in just a few seconds. An employer taking
such a quick glance should be able to immediately grasp what you want to do and have a sense
of the value you can contribute to the organization. Your resume must focus on key strengths that
position you to meet a specific need and target specific jobs/employers. In other words, employers
give little consideration to one-size-fits-all resumes that aren't focused on a job's specific requirements.
- Decide whether you will need multiple versions of your resume in your quest to target different
types of jobs. Since specifically targeted resumes are much more effective that "general" resumes,
you may need more than one resume if you are open to more than one type of job. At the very least,
you'll want to tweak and customize your boilerplate resume for each job you apply for. See our
Cover Letter and Resume
Customization Worksheet. You may also need more than one resume format. While
chronological resumes are the strong preference of most hiring decision-makers, you may be
in a situation in which a chrono-functional resume would be more effective -- or you may want to
experiment with both formats. Read our article What
Resume Format is Best for You?
- Identify the audience for your resume. Will it go primarily to recruiters? Directly to hiring
managers? Will you use it mostly for networking and career fairs? Each audience will require small
tweaks in your resume presentation. For example, you'll probably want to stick to one page for
networking and career fairs. For recruiters, provide substantial information about each
organization you worked for and your reporting relationships. Research the preferences of your
target audience.
- Brainstorm your accomplishments and results. Your resume must -- with a future-oriented
flavor -- emphasize results, outcomes, and career-defining performance indicators. Using numbers,
context, and meaningful metrics (e.g., previous years' performance, competitors, counterparts,
forecasts/projections/quotas, industry trends), the resume must paint a picture of you in action --
meeting needs/challenges, solving problems, impacting the company's big picture, growing the
business, enhancing revenue, and driving profits. Concrete, measurable accomplishments are
the points that really help sell you to an employer -- much more so than everyday job duties. If you
can achieve the important step of identifying your accomplishments, the rest will fall into place
as you work through the remainder of this article. Read our article
For Job-Hunting Success:
Track and Leverage Your Accomplishments and use our
Job-Seeker
Accomplishments Worksheet to help.
- Compile your employment data. For the experience section of your resume, you'll
need the name of each employer, location (city and state), and dates of employment (starting
and ending month and year). Resist the temptation to refer to employer-supplied job
descriptions in composing your resume; job-description language is the antithesis of
accomplishments-rich verbiage that makes a resume effective.
- Develop a branding message that you will execute not only in your resume, but
also in all your other job-search communications. Today's resume communicates a
brand relevant to targeted employers. The branding expressed in your resume captures
your career identity, authenticity, passion, essence, and image. "Branding is... best defined
as a promise," says my partner, Randall Hansen, founder of Quintessential Careers,"... a
promise of the value of the product… a promise that the product is better than all the
competing products… a promise that must be delivered to be successful. Branding is the
combination of tangible and intangible characteristics that make a brand unique. Branding
is developing an image -- with results to match." If you have not already developed a
personal brand for your job search, do so as you prepare to craft your resume. See our
article Branding Your
Resume and our
branding resources.
Step 4: Just do it. Get words on paper.
Sometimes the best way to get started on your resume is to just start writing in a Word
or text document (Notepad or WordPad, for example). Just jot down your version of the
typical components of a resume (that you've seen in the samples you've reviewed) and
worry about formatting, fine-tuning, and polishing later.
Also consider developing the components of your resume through our worksheets:
- Keywords Worksheet --
use this worksheet to help identify keywords for use in your resume and cover letter. These
keywords will likely vary according to job/type of job you are seeking.
- Resume
Components Worksheet -- a critical worksheet to help you develop every aspect of your
resume. Whether you're starting your resume from scratch or just tweaking an existing
document, use this worksheet to make your resume sparkle.
- Resume
Professional Profile/Qualifications Summary Worksheet -- use this worksheet to help
you develop bullet points for this very important resume section. You may want to tweak
the section slightly for each job/type of job you apply for. (Not aware of this section of a
resume? Check out: Fundamentals
of a Good Chronological Resume.)
- Especially vital for career-changers is our
Transferable
Skills Worksheet -- use this worksheet to develop lists of skills and examples of
how you've used them. Determine which skills are transferable and applicable to each
job/type of job you plan to apply for, and plan how to portray those skills in your resume
and cover letter.
Now, put all the components together, using the organizational and layout models you've
admired in the samples you've reviewed. As you'll note in most sample, the majority of items
on a resume are presented as bullet points, and most of those bullet points kick off with
powerful action verbs. See a list of
sample verbs here and samples
of action verbs in use here.
Step 5: Edit, proofread, and polish your resume.
Edit your resume to make sure the wording is the best it can be. Cut out all unnecessary words.
Ensure that each bullet point packs a punch.
Typos, misspellings, missing words, and weak grammar can kill all your good efforts in
constructing your resume. Proofread, and then put your resume down for a while before
proofing again. A good technique for catching errors you would not otherwise notice is to
read your resume from the bottom up. Then ask friends or family to proof it for you.
How does your resume look? Is it pleasing to the eye? Is the type size and font easily readable?
Can the reader's eye easily follow the resume's organization? Are the margins wide enough?
These are all aspects of polishing your resume.
Polishing can also include getting the opinion of others. Enlist members of your network
(especially those who share your profession) to read your resume with an eye toward
answering the question, "If you were hiring for the type of job I seek, how would you respond
to this resume?" You can also self-critique your resume using our
Resume Critique
Worksheet. Finally, consider having your resume critiqued by a professional resume
writer. Resume critiques are usually quite inexpensive or even free because resume
writers use them as tools to promote their resume-writing services.
Finally, consider file formats (beyond the standard Word .doc) that you may need for your
resume -- such as ASCII text, HTML, or PDF. See our article
Your E-Resume's
File Format Aligns with its Delivery Method.
Final Thoughts
Don't forget all the other components of your job search as you craft your resume.
A resume is an important
part of your job search, but it's far from the only component. Remember that you'll also
need a cover letter for each job you
apply for and a references
sheet separate from your resume. You may want both a print and an online
career portfolio.
You'll also want to shore up your network
and prepare for interviews.
Questions about some of the terminology used in this article? Get more information (definitions and links) on key college, career, and job-search
terms by going to our Job-Seeker's Glossary of Job-Hunting Terms.
Katharine Hansen, Ph.D., creative director and associate
publisher of Quintessential Careers, is an educator, author,
and blogger who provides content for Quintessential Careers,
edits QuintZine,
an electronic newsletter for jobseekers, and blogs about storytelling
in the job search at A Storied
Career. Katharine, who earned her PhD in organizational behavior
from Union Institute & University, Cincinnati, OH, is author of Dynamic
Cover Letters for New Graduates and A Foot in the Door: Networking
Your Way into the Hidden Job Market (both published by Ten Speed Press),
as well as Top Notch Executive Resumes (Career Press); and with
Randall S. Hansen, Ph.D., Dynamic Cover Letters, Write Your
Way to a Higher GPA (Ten Speed), and The Complete Idiot's Guide
to Study Skills (Alpha). Visit her
personal Website
or reach her by e-mail at
kathy(at)quintcareers.com.
QUINTESSENTIAL RESUMES & COVER LETTERS
Not interested in creating your own resume? Or perhaps not having success with your
current resume? Consider hiring the resume and curriculum vitae (CV) experts!
In both a timely and cost-effective manner, we
can create a resume for you -- whether you're a student, young professional,
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We have written thousands of resumes and know what employers want to see in a resume.
Free Resume Evaluation! If you would like a
serious and candid review of your resume's weaknesses and strengths,
send
us your resume and cover letter using the form here.
Go to the main resume section of Quintessential Careers:
Resume and CV Resources for Job-Seekers.