by Frank Traditi
Succeeding at an interview is often more of an art than a science.
While your experience, education, and other qualifications play a
significant role in the hiring decision, the hire is still very much
based on the personal opinion of the interviewer. He or she will make
a decision about whether to hire you based not only on your
qualifications, but also on whether your personality will fit in at
their company. Often the interviewer's instinct decides who will get
the job offer.
I don't suggest you try to obtain a personality transplant to succeed
in an interview. If you really won't fit in at a particular company,
you don't want to work there. But what you can do is be personable
and professional. Smile, look the interviewer in the eye, and engage
in a two-way conversation. Listen carefully, respond thoughtfully,
and don't digress into personal details.
Interviewers need to be convinced that you will be able to fix their
problems and help their company achieve its goals. One of the best
ways to answer interview questions is to use your career success
stories. Career success stories are tales of the defining moments in
your career when you overcame significant challenges to succeed.
These stories create a memorable impression and give the listener
anecdotes about you that identify your ability to handle the tasks at
hand, solve complex problems and provide a solution.
Personal anecdotes demonstrate your unique ability to solve problems.
When you tell success stories, you illustrate how you went about
handling a difficult situation at work. Here's the idea -- at some
point in your career, you were faced with what seemed to be an
insurmountable problem. If the problem continued, there would have
been severe consequences. Rather than sit back and watch things fall
apart, you took initiative and implemented a plan to solve the
problem and bring about a positive result.
For each appropriate interview question, relate it to a similar
situation earlier in your career, talk briefly about how you handled
it, and highlight the results. These stories demonstrate to the
interviewer that you have specific experience in dealing with similar
situations.
For example, let's say you were asked in an interview, "How do you
deal with high-pressure situations?"
You could simply answer: "I'm very good when faced with high-pressure
situations. I dealt with them all the time at my last job."
However, this response doesn't do much to convince the interviewer of
your abilities. Use a career success story instead: "I'll give you an
example. I was leading a team of national account sales reps in the
fourth quarter of the year. We were in the running to be the top
sales team in the country in our organization. Prior to the fourth
quarter, we hadn't even made the top 10. Our sales were good, but we
wanted to finish the year as No. 1. I organized and led a
sales-planning retreat to motivate my team to accomplish three
things: First, we identified each of our prospects and determined
exactly what we could close before the end of the quarter. Second, I
had each rep -- with the assistance of his or her support team -- lay
out a tactical plan for winning that business prior to the year's
end. Third, I asked each rep to make a specific sales commitment with
support from their team. The bottom line was that we not only
surpassed our overall sales plan, we blew away the competition. Every
sales rep hit his or her goal, some topping it by 75 to 100 percent.
As a result, our sales-team production exceeded 250 percent of the
target and we were recognized as the top team in the nation. As our
award, my team joined the company's top executives on a five-day trip
to Paris."
The key to any interview, particularly if it's for a new field or new
job, is to make the connection between your unique abilities and
related situations in the new field through your success stories.
Although it may be a new industry or job you are pursuing, there are
many similarities to the day-to-day challenges and opportunities.
Your career success stories bridge the gap.
Questions about some of the terminology used in this article? Get more information (definitions and links) on key college, career, and job-search
terms by going to our Job-Seeker's Glossary of Job-Hunting Terms.
Frank Traditi is the co-author of Get Hired NOW!: A 28-Day Program
for Landing the Job You Want. He is an author, speaker, career
strategist, and executive coach with more than 20 years of experience
in management, sales, and marketing for Fortune 500 companies. Frank
works with talented professionals to design a game plan for an
extraordinary career. For a copy of his free guide "How to Find a Job
in 28 Days or Less," visit
Get Hired NOW!
Don't forget to take advantage of all the job-interview-related articles, tutorials, and more
in this section of Quintessential Careers: Guide
to Job Interviewing Resources.