Requesting an Informational
Interview in Person or by Phone
People who grant informational interviews are generally willing to share 20-30
minutes of their time toexplain their expertise in their field. Please remember to
be flexiblein your scheduling, as these volunteer interviewees may have prior
commitments.If your prospective interviewee seems too busy to talk to you, ask a
convenienttime when you could call back to discuss scheduling an appointment.
Althoughthere are many techniques to requesting the informational interview, the
following are good approaches:
"Hello, my name is ________________________. I’m conducting career research in
your field. I would like to meet and talk with you for about 30 minutes so that I
can find out more about your field of expertise."
"Hi, my name
is ______________________ and I’m a student at _______ University. I got your
name from ________________. You’re in a line of work that I’m interested in,
and I was hoping that you could help me gain insights into the profession. I’m
sure that my questions could be answered in a 20-30-minute informational
interview."
If you prefer to arrange an appointment in person and cannot get past the front
desk, treat receptionists as resources. They hold the key to getting inside the
unit or section ofthat organization if you do not already have an inside contact
or referral. Ask them some of your questions. You will usually get good information.
Receptionists and other support staff know much more about their company than we
often realize. They know how it works, the names of key people, job requirements,
etc. It is important that they understand what you want. If you ask them something
that they feel could be more fully answered by someone else, they will usually
give you a referral.
You can use your own creativity, but the most important thing is to emphasize
that you are simply trying to get first-hand information, and whatever they share
with you will be appreciated.
Most of the time, your prospective interviewee will be more than willing to take
20-30 minutes to answer your questions. Sometimes the person will want to talk
over the phone, but often he or she will invite you to his or her workplace.
When you can, choose that the interview be at their workplace because you’ll learn
more and make a stronger connection with the person.
You may want to schedule some of your interviews with managers and supervisors who
have the authority to hire. Identify yourself and explain that you are researching
careers in the contact’s field, and that you obtained the person’s name
from ____________________(if you were referred).