Why should job-seekers care about a potential employer's corporate culture? Aren't there more important
factors to consider, such as the job itself, salary and bonuses, and fringe benefits? These factors are indeed
important, but increasingly career experts are talking about the importance of employee-employer fit in terms
of culture, with the idea that how well the employee "fits" the culture can make the difference between job-search
success and failure.
One Company's Spin on Corporate Culture
Would you like to work in a hostile, high-pressure, cubicle-laden dot-com
labor camp with lousy benefits, bitter, talentless managers, and buzzing,
green-tinted fluorescent lights?
Oh wait. That's someplace else.
Would you like to work in an open, airy, truly stylish converted warehouse
with relaxed, competent coworkers and managers that not only care about
your well-being and job satisfaction, but work continuously to improve it?
Would you like to set your own hours, banish your suit and tie in the
deepest corner of your closet, and bask in the creativity of well-humored
individuals who actually come to work (and leave) in a good mood?
Do you want to work for a company that encourages Nerf launcher fights, a
llows total freedom in decorating your workspace, and provides solid health,
dental, and financial benefits? Would you like to never, ever see another cubicle again?
What is corporate culture? At its most basic, it's described as the personality of an organization, or
simply as "how things are done around here." It guides how employees think, act, and feel. Corporate
culture is a broad term used to define the unique personality or character of a particular company or
organization, and includes such elements as core values and beliefs, corporate ethics, and rules of behavior.
Corporate culture can be expressed in the company's mission statement and other communications, in the
architectural style or interior décor of offices, by what people wear to work, by how people address
each other, and in the titles given to various employees.
How does a company's culture affect you? In many, many ways. For instance:
The hours you work per day, per week, including options such as flextime and telecommuting.
The work environment, including how employees interact, the degree of competition, and whether it's a fun or hostile environment - or something in between.
The dress code, including the accepted styles of attire and things such as casual days.
The office space you get, including things such as cubicles, window offices, and rules regarding display of personal items.
The training and skills development you receive, which you need both on the job and to keep yourself marketable for future jobs and employers.
Onsite perks, such as break rooms, gyms and play rooms, daycare facilities, and more.
The amount of time outside the office you're expected to spend with co-workers.
Interaction with other employees, including managers and top management.
How do you uncover the corporate culture of a potential employer? The truth is that you will never really know the
corporate culture until you have worked at the company for a number of months, but you can get close to it through
research and observation. Understanding culture is a two-step process, starting with research before the interview and
ending with observation at the interview.
Before the Interview
Before you've even been invited for an interview, you might consider doing an informational interview with the company.
Informational interviewing is a great research and networking tool. Read more about this tool in our
Informational Interviewing Tutorial.
Once you've been invited for an interview, while you are researching the company for the interview, spend
some time searching for clues about the company's culture. Review the company's annual report, Website,
and other materials. Some companies even discuss their corporate culture on their Website -- and we
list a few of them at the end of this article.
Other Websites, such as WetFeet.com, provide
key information and feedback from company employees. WetFeet offers “expanded coverage” for certain companies,
which describes the company's culture and lifestyle. Find other sources of company research in our
Guide to Researching Companies.
At the Interview
Experts suggest arriving early to the interview -- unannounced if possible -- and spend the time observing
how current employees interact with each other, how they are dressed, and their level of courtesy and professionalism.
During the interview, you should consider asking one or more of these questions to get a feel for the corporate
culture -- as well as gain key information you'll need to make a decision if a job offer is made to you:
How are decisions made - and how are those decisions communicated to the staff?
What role does the person who gets this position play in decision-making?
Does the organization emphasize working in teams?
What are the organization's priorities for the next few years?
Are there established career paths for employees in this position?
If you get a chance to meet with other employees (or make your own chances by finding
out where they hang out), you can ask one or more of these questions to try and get a
handle on an organization's corporate culture:
What 10 words would you use to describe your company?
What's it really like to work here? Do you like it here?
Around here what's is really important?
How are employees valued around here?
What skills and characteristics does the company value?
Do you feel as though you know what is expected of you?
How do people from different departments interact?
Are there opportunities for further training and education?
How do people get promoted around here?
Around here what behaviors get rewarded?
Do you feel as though you know what's going on?
How effectively does the company communicate to its employees?
Concluding Thoughts
The bottom line is that you are going to spend a lot of time in the work environment --
and to be happy, successful, and productive, you'll want to be in a place where you fit the
culture. A place where you can have a voice, be respected, and have opportunities for growth.
Examples of Company Statements about Corporate Culture
Amherst, a computer sales and
technology solutions company.
Microsoft, a technology and software
development company.
Synaptics,
a worldwide developer of custom-designed user interface solutions.
Time, Inc., a division of Time Warner, Inc., and
a leading magazine publisher, book publisher and leader in new media ventures.
Questions about some of the terminology used in this article? Get more
information (definitions and links) on key college, career, and job-search
terms by going to our Job-Seeker's
Glossary of Job-Hunting Terms.
Dr. Randall S. Hansen is founder of Quintessential Careers,
one of the oldest and most comprehensive career development sites on the Web, as well CEO of
EmpoweringSites.com. He is also founder of
MyCollegeSuccessStory.com and
EnhanceMyVocabulary.com. He is publisher of
Quintessential Careers Press,
including the Quintessential Careers electronic newsletter,
QuintZine. Dr. Hansen is also a
published author, with several books, chapters in books, and hundreds of articles. He's often
quoted in the media and conducts empowering workshops around the country. Finally, Dr. Hansen is
also an educator, having taught at the college level for more than 15 years. Visit his
personal Website or
reach him by email at randall(at)quintcareers.com.