by Sherri Edwards
Networking is often a misunderstood concept. The development
of a strong network requires making connections that will sustain
more than a simple introduction. Those connections, and the support
required to maintain them, are the necessary ingredients to developing
a network. An initial meeting or contact with someone does not establish
a connection unless there is followup of some kind. The followup must
suggest a genuine interest in developing a mutually supportive relationship.
Developing relationships (not just contacts) is key to having access to
opportunities. Expecting people to be eager to listen to a "sales job" about
your value is decidedly different from developing a relationship based on
mutual needs/interests. Contacts may be immediate, but a relationship
can be established and built only over time. Credibility and trust are much
stronger cases to build a relationship on than an instantaneous commercial.
The potential to build begins with the first introduction and requires the
investment of time and energy for followup. The followup and continued
contact is a prerequisite to developing relationships that will support your
desire to be remembered. Making "contacts" with no followup or genuine
interest will most likely lead to dead ends (and a large collection of
worthless business cards).
Networking events may be in themselves intimidating or misleading.
Calling an event a "networking opportunity" may create unnecessary
pressure for the inexperienced networker. In actuality, all situations or
events that allow interaction with others provide the potential for building a
network. It is what a person does with the contacts they make at these
events that will lead to something closer to his or her desired outcome.
It is important to prepare what you will say and to know what your
objective is when you attend an event. Come prepared with questions.
Identify the settings or situations that you are most comfortable with and
plan your time in advance. Some people are very comfortable with an
informal setting. Others prefer a structured event. The point is to participate
and practice until you can move on to other, less comfortable interactions
and still succeed in developing connections.
A novice networker often indicates a fear of not knowing what to say.
Although there is much to-do over inventing a "30 Second Commercial," it is
more likely that you will gain more by listening, than speaking. Key in on
the speaker's needs. Ask questions. (The more you speak, the less you
will learn.) The more you learn, the more you can 1) solve problems for
someone and 2) build on your strategy for solving your own problems.
Networking vs. Selling
A successful network connection requires a mutual understanding from
the start that it is about "what I can do for you" as much as it is about "what
you can do for me." Building a network requires time and a commitment
to helping others. Networking is not just meeting as many people as you
can with the intent of presenting a "30-Second Commercial" to them about what
you need. Networking requires showing a concern and interest in others
that will help build the credibility and trust that is the mainstay of establishing
an effective network.
"Drive-by" networking is often perceived as "selling." This is the kind of
networking that most people experience. It involves saying hello to many people
and passing out business cards but does not include any followup. It is an
ineffective means to establish a productive network. How many of us are
turned off by telemarketers or other individuals who sell without expressing
an understanding of or interest in our needs?
Most successful sales situations are relationship-based. A relationship requires
time to build, and more importantly; it requires integrity, credibility and
trust. To establish trust and credibility, the salesperson (job-seeker) needs to
ask questions and listen to the answers. You need to show an interest in your
audience's needs or concerns. This rapport-building cannot be accomplished
in 30 seconds, nor can it be accomplished without asking some questions.
By identifying your audience's (an individual or the group's) needs, you can
present intelligent solutions or responses. By asking prepared, thoughtful
questions that actually produce meaningful results, or by providing helpful
connections, you are more likely to impress the person you are speaking
with. When an initial good impression is formed, it can be the beginning
of a longer-term relationship.
A relationship must be nurtured. It grows over time. The elements of trust
and credibility that you build over time are reasons for someone to
remember you. Your relationship could potentially lead to your main interest:
securing a new position. In the mean time, you have established yourself
as a reliable, concerned, problem solver. Isn't that a good thing?
Networking Tips
Ask questions and listen to the speaker.
Identify his or her concerns or interests.
Offer solutions or connections.
Immediately followup with the person by email or by phone.
Stay in touch!!!
If you have been referred to a new contact:
- Copy the referring party on any correspondence with the new
contact. Keep the referrer informed of your progress.
- Make sure you have considered your new resource carefully and
have prepared your questions well. If the original contact has provided
you with inside information, take the time to note it and reference it.
- Ask questions that can be easily understood, using open-ended
sentences, i.e., “Please describe,” “please tell me about,” “how would you....”.
Be specific in what you are asking. "Please tell me about your industry"
is too vague. "Please tell me what you like most about your industry" is
more specific.
- Remember to thank anyone that has taken time to help you
by providing information of any kind. A thank you goes a long way.
A thank-you card is appropriate when someone actually meets with
you in person. [Editor's note: Here are some
Sample
Thank-You Letters for Job-Seekers.]
- Stay in touch with your new contacts and let them know you are
thinking of them. Send an article of interest, or even simply update
them on your progress.
Questions about some of the terminology used in this article?
Get more information (definitions and links) on key college, career, and job-search
terms by going to our Job-Seeker's
Glossary of Job-Hunting Terms.
For over a decade, Sherri Edwards
has been shaping people's lives and helping organizations resolve their customer service and
human resource issues through her personal coaching, consulting services, and training classes.
Her extensive background in recruiting, staffing, sales, service and training well qualifies her to
help individuals make the most of their job search and to help businesses make the most of their
resources and talent. Sherri has held management, sales and training positions in local, national,
and international, service driven companies for 20 years, including four years in the staffing
industry. She has provided outplacement and career transition services for more than eight
years through one-on-one coaching and group workshops, and frequently presents motivational
and educational seminars at job fairs, meetings/conferences for professional or nonprofit
organizations, (including Washington State Workforce 2002 Conference), military
installations, and public schools.
Be sure to take advantage of all the career networking tools, articles, and resources
found in our The Art of Career Networking
section of Quintessential Careers.