by Joe Turner
When you go into an interview, you need to leave your nerves at the door. The best way to
prepare is to develop beforehand, your own story (or stories). This technique is especially great for
the behavioral or competency-based interview being used more today.
A behavioral interviewer will spend about half the interview on your job skills, and about half
on your behavioral competencies. He or she will be looking for evidence of how you have
acted in real situations in the past. So having your stories ready to go plays very well for this
type of interview.
What is Behavioral Interviewing?
Also known as "competency-based" interviews, these interviews go further than the traditional
skills-based interview. You can expect additional questions about your character and personal
attributes that can better determine whether you fit the employer's corporate culture. These are
called "behavioral competencies."
Specifically, this interviewing technique is used to determine whether you are a good fit for the job
by asking questions about your past behavior. Your answers are then used as an indicator of your
future success. For example, if you've done it in the past, you probably will do it again.
How is this different than other questions you might encounter?
A behavioral question will be very specific. For instance when an employer asks a question such
as: "Tell me about a time when you overcame a crisis, solved a problem, dealt with failure,"
the focus is on a specific "time" in your past when you exhibited the behavior about which
you are being asked. Here your answer must elucidate a particular action that you took at
some point in your past.
A traditional interview type question, on the other hand would be "what if" type questions.
For example, "What would you do if such and such a situation were to occur?" The difference
here is you have no past experiences to call upon. You merely put yourself in the situation
and use your imagination for the answer. The interviewer is looking for your thought process
and how you might think through a problem.
How do you prepare for behavioral interviews?
The best way to prepare is to take the initiative and develop several 30- to 90-second
stories that you can tell.
You may want to start by developing your stories around these areas:
- A crisis in your life or job and how you responded or recovered from it.
- A time where you functioned as part of a team and what your contribution was.
- A time in your career or job where you had to overcome stress.
- A time in your job where you provided successful leadership or a sense of direction.
- A failure that occurred in your job and how did you overcome it.
Preparation is important for every interview, but it is essential to succeed in the behavioral
interview. A word of warning -- you must have stories to back up anything you claimed
on your resume.
All stories have three parts and yours should be no different. They should include:
- A beginning (set the stage by describing the situation, the time)
- A middle or process (how you took the action that solved the problem)
- A resolution (how the problem was solved, overcome, or resolved)
A good story should be interesting and full of action. Give employers something to
remember about you, something that makes you stand out. Since they're your stories,
that shouldn't be hard. Let your personality and your core character shine through. Make
sure you let them hear the steps you took to solve the problem. The more details and
skills you can add, the better.
Final Thoughts
Spend some time well before your first interview to craft and polish several "short stories"
about your past using some of the above examples. Take the best examples you can and
hone them to a fine edge. Practice them out loud, practice them in front of a mirror, and
practice them often. These are your successes. Told well, they'll give your interviewer a clear
picture of who you are let him or her easily determine whether you're the right person for the job.
Questions about some of the terminology used in this article? Get more information (definitions and links) on key college, career, and job-search
terms by going to our Job-Seeker's Glossary of Job-Hunting Terms.
As a recruiter, Joe Turner has spent the past 15 years finding and placing
top candidates in some of the best jobs of their career. He makes it easy for
anyone to find and land the job they really want all on their own in the shortest
time possible. Discover
more insider job-search secrets.
Have you taken advantage of all of our job interviewing
resources? Find articles, tutorials, and more -- all written to help job-seekers learn
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