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  • QuintZine
    A Career and Job-Hunting Newsletter
    Volume 05, Issue 16 ISSN: 1528-9443 August 16, 2004
    What You'll Find: Interviewing Part II
    • Notes from the Editor
    • Feature Article: Interview Callbacks: Why an Employer May Invite You Back Multiple Times
    • Bonus Feature: Do's and Don'ts for Second (and Subsequent) Job Interviews
    • Special Feature: Closing the Interview
    • Quintessential Site: Featured Career Web Site of this Issue
    • Quintessential Reading: QuintZine's Review of Career Books
    • The Career Doctor: Answering Your Questions
    • What's New on Quintessential Careers: Latest Additions
    • Q TIPS: Quick and Quintessential Tips to Guide Your Job Search

    Notes from the Editor: About this Issue...
    As we mentioned two issues ago, interviewing is such a big subject that we have divided this year's Interviewing Issue into two parts. Here's the second part, which includes an article on how to close the interview by interviewing guru Carole Martin, an article about interview callbacks that is an excerpt from a book by Chandra Prasad, a companion piece with Do's and Don'ts for Second (and Subsequent Interviews), as well as a review of Prasad's book, Outwitting the Job Market: Everything You Need to Locate and Land a Great Position.

    To find jobs to interview for, check out our job portal.

    --Katharine Hansen, Credentialed Career Master, Certified Electronic Career Coach, and editor at kathy@quintcareers.com


    Feature Article: Understanding Multiple Interviews
    Interview Callbacks: Why an Employer May Invite You Back Multiple Times

    by Chandra Prasad

    Editor's note: This article is an excerpt from Prasad’s book, Outwitting the Job Market: Everything You Need to Locate and Land a Great Position, Lyons Press, 2004.

    It's not unusual for a company to invite a potential employee back for a second interview. Managers often request second interviews to clarify information on a candidate or to introduce him or her to other members of a department. Says a human resources manager at an information technology company headquartered in California: "At my company, usually there is a team of people interviewing. Some interviewers are [looking] for technical expertise, others for personality and fit. The second interview might be someone following up on a particular question. Or it might be someone on the team who wants to make a connection, to see if the candidate would fit in." Another reason for a second interview might be that the company wants to ask more in-depth questions or to provide more insight into its needs.

    While second interviews are the norm, if you're asked back for a third or fourth other factors are probably at play. In this article, hiring managers explain why you might be called back repeatedly -- and what you can do to prove once and for all that you’re the right person for the job.


    Bonus Feature: Second Interview Do's, Don'ts
    Do's and Don'ts for Second (and Subsequent) Job Interviews

    by Katharine Hansen

    It's gratifying to be called for a second or subsequent interview because you are another step closer to the job. Don't blow it now! Read our second-interview do's and don'ts.


    Special Feature: Closing the Interview
    by Carole Martin

    "When do I start?"

    That's about as aggressive as you can get at the close of the interview. It may knock the interviewer for a loop, and might appear to be overly aggressive, but some people think of it as "closing the sale." And for some people it has worked. For others, this

    approach may not be comfortable or have a negative effect.

    Whether you are aggressive, passive and polite, or somewhere in between, will depend on your personality, the interview situation, and the job for which you are applying.

    Read more in our article.


    Quintessential Careers Site: Dress for Success
    Quintessential Site Award Dress for Success

    The right attire is so important to a successful interview.

    Dress for Success is a not-for-profit organization that helps low-income women by providing job-interview suits, confidence boosts, and career development -- in more than 75 cities. Learn how to volunteer, how to donate, or how to get assistance.

    The site also offers interview tips for the night before the interview, the day of the interview, and Do's and Don'ts.

    Free to job-seekers.

    See all our featured Quintessential Sites.


    Are You Reading Our Career Blog?
    Have you read the Quint Careers Weblog (Blog)? It consists of career and job-search news, trends, and scoops for job-seekers, compiled by the staff of Quintessential Careers.

    The blog is a great way to stay posted on the most recent events occurring in the career and employment fields.

    Check out the Career and Job-Hunting Blog.

    We'd love your input and suggestions.


    Quintessential Reading: Outwitting the Job Market
    Outwitting the Job Market: Everything You Need to Locate and Land a Great Position Outwitting the Job Market: Everything You Need to Locate and Land a Great Position, Chandra Prasad. Paperback, 256 pp. ISBN: 1592283500.Publisher: The Lyons Press. Pub. Date: May, 2004. $13.95.

    Reviewed by Randall S. Hansen, Ph.D.

    I first stumbled upon this useful little book when the author emailed me to ask if I would be willing to read an early proof of the book and provide some feedback. As I read that version -- and as I reread the newly published version -- I was struck at how well Prasad covers all aspects of job-hunting in a very easy-to-read style, with numerous tips and examples to guide the wary job-seeker.

    For years now, my partner Katharine Hansen and I have discussed and debated how we might develop a comprehensive book on job-hunting. There is definitely a need for a definitive job-hunting book. The stumbling block for us always comes down to the problem of how do you cram the voluminous job-search advice we want to offer into a book that doesn’t scare off job-seekers because of its size.

    I really was not sure such a book was possible until I read Prasad’s book, which covers the whole gamut of job-seeking -- from identifying a career path and potential employers to negotiating a job offer. Of course, in between, Outwitting the Job Market also includes chapters on networking resumes, cover letters, and interviewing. As she promises in the introduction, this book indeed provides the essentials for succeeding on the job market.

    Read the full review.

    Read all of our Quintessential Reading book reviews.


    The Career Doctor Answers Your Questions
    Got a career question? The Career Doctor is holding office hours!

    Ida writes: "I haven't been having much success on interviews, and I don't know why. I seem to do well, but I never hear back from the companies. And just yesterday, at the end of yet another interview, the interviewer actually told me not to expect to hear back because I was not interested enough in the position to ask for it. What did he mean?"

    Career Doctor Randall S. Hansen responds to the question.

    Marcus writes: "What should do if you have a high GPA, some solid references from your school and previous jobs, but also have a criminal record from when you were 17-24. I never went to jail, but I did get a suspended sentence for some felonies and had a couple of misdemeanors during that period as well. Since then, however, I have really excelled being on the dean's list in my school and am sought after by several companies who are unaware of my criminal past or my bad credit. Any advice?"

    See what the Career Doctor has to say.

    Heidi writes: "I am a 36-year-old female wanting to get a career. I have one semester of college under my belt, as a history major, and have a 3.5 GPA. I would like to go into the museum field, but it is very hard to get a job in museum studies.

    Funding is bad, and most people have at least a master's degree. I enjoy history, but I also love science and technology, computers, and have even thought of business. I don't want to teach, and although I love science, I am bad at math! I am an army wife and am not able to just relocate to any city I wish. Any suggestions? Are there Web sites for finding careers based on some interest questionnaire?"

    See the Career Doctor's opinion.

    Stephen writes: "I am a college student thinking about becoming a college professor. My first question is what is the minimum requirement for an entry level to become a college professor? As a follow-up, I would like to know what type of college I could go to to become a college professor in criminal justice. That is what I am going to school for. I would greatly appreciate any help you could give me. My other question -- what would be a good job that I could have to enhance my chances of looking for a job as an associate or assistant professor in a college?"

    See what advice the Doc has to offer.

    Read more from the Career Doctor in the Career Doctor Archives.

    Send your career, job, or college questions to Dr. Hansen at: careerdr@quintcareers.com


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    Latest Additions: New Sites Added to QuintCareers
    corridorcareers -- for job-seekers searching for job and career opportunities in the Cedar Rapids and Iowa City area, where you can browse job listings by company or position as well as submit your resume. Also includes detailed information and news on the local areas. Free to job-seekers.

    Jobs4 -- a UK-based job site, where most jobs are located in the UK, but also has a limited number of international job listings, and where job-seekers can browse job listings by occupation/profession or search listings by keyword. Free to job-seekers.

    Retired Worker International -- a job site for U.S. and Canadian job-seekers who have retired, but are now actively seeking work on a part-time, temporary, or casual basis, where you can search or browse job listings, as well as post a skills summary (no resume required), and you will automatically be notified when your skills match a new job listing. Free to job-seekers.

    TOPMBA -- a great site for MBA applicants and current MBA students, where you can get specifics about various MBA programs (including student profiles in various programs), find expert advice on admissions issues, and review career advice and opportunities. Free.

    Find even more career and job site additions to Quintessential Careers by visiting our Latest Additions section.


    Q TIPS: Quick and Quintessential Career & Job Tips
    The employment interview is a critical step in the job-search process, but it's not always smooth sailing. OfficeTeam, a staffing service for administrative professionals, recently asked its managers to describe the most unusual occurrences in interviews they had ever heard of from clients and colleagues. The findings reveal just how important first impressions can be for job seekers.

    Managers were asked: "What is the most unusual thing you have ever heard of happening in a job interview?" Here are some of their responses:

    • "When asked about her motivation for working, the candidate said it was to feed her six dozen animals at home."
    • "The applicant's reference sheet listed a person with the title 'Dad.' When the interviewer asked if this was his dad, he said, 'No, but he is a dad.'"
    • "When asked how he liked working with customers in his past position, the interviewee replied, 'I don't like it when people hassle me.'"
    • "When asked about her proficiency with software programs, the candidate pulled out a photo of herself standing next to a computer and said, 'This shows my familiarity with today's office equipment.'"
    • "When discussing why the candidate had been fired from several jobs, he said his previous employers had conspired to place a curse on him, and he was conducting his own secret investigation."
    • "The candidate asked if his rabbit could come to work with him, noting the rabbit was focused and reliable, but that he himself had been fired before."
    • "The interviewee abruptly halted a discussion about her previous work experience, telling the interviewer, 'There's no need to discuss this further. I've had these skills since before you were born.'"
    • "Responding to a question about his ideal job, a candidate said, 'To lie in bed all day, eat chocolate and get paid.'"
    • "When asked about formal education, the candidate replied, 'I don't need any. I'm certified by the school of real life.'"

    In a recent article about job-interview questions, Cord Cooper of Investor's Business Daily pointed out some "zingers designed to catch candidates off guard" and offered effective ways to respond:

    • "Tell me about a project in which you were disappointed with your performance."

      Citing career-planning expert Peter Veruki, Cooper advises answering this question honestly but explaining how you've moved beyond obstacles.

    • "If this were your first annual review with our company, what would I be telling you right now?"

      Cooper suggests: "Work key leadership attributes and skills into your answer. Try something like this: 'You'd probably be telling me how well I've fit into the department and how I've helped improve its performance through _____ [list your skills and attributes].'"

    • "Tell me about aspects of your last job you'd never want to repeat."

      "Be careful here," Cooper cautions. "Every job has grunt work, and this is a clever way for interviewers to find out where the rubber hits the road. Tick off a few choice tasks you'd like to ditch, and you could ace yourself out of the job. Instead, try this: 'Even the best jobs have their not-so-great moments. You take each task as it comes and consider it part of the territory.'"

    • "What would you do if I said you were giving a poor interview today?"

      Again citing Veruki, Cooper notes that this question may be the interviewer's way to see how well you can handle stress. Ask politely for specifics of how you might be mishandling the interview and whether you might have misunderstood some of the questions. The most important thing is to stay calm and not get flustered by such a question.

    • "Who's the toughest employer you've ever had, and why?"

      Cooper notes that the interviewer may be trying to get you to fall into the trap of trashing a past employer, which you should never do. Instead, describe how a past boss's toughness was a plus.

    • "You have four minutes to convince me why you're the best candidate for this position. Go."

      "Link the job's main duties to two or three of your greatest strengths," Cooper advises. "Give an example from a prior job and a hypothetical regarding the new position."

    Preparing thoroughly for the interview in advance can help make a positive impression. Diane Domeyer, executive director of OfficeTeam, offers these suggestions to increase your likelihood of getting hired long before you meet face to face with a potential employer:

    • Anticipate -- Read the job description carefully and create a list of questions that the interviewer will likely ask about how your skills and experience match the position.
    • Research -- Review the company's internal publications, including annual reports, newsletters, and other collateral, as well as media coverage and Web site content to learn more about its operations and industry position.
    • Practice -- Role-play your interview with a friend or family member who can act as the interviewer. Pay close attention not just to what you say, but also how you say it. Voice inflection, eye contact and friendliness demonstrate your enthusiasm for the job and "fit" with the corporate culture.
    • Prepare -- Be ready for the interviewer to say, "Is there anything else I can tell you about the job?" This is not the time to ask how many vacation days you'll get in the first year or if you'll get a window office. Instead, ask questions based on your research of the firm, an approach that will demonstrate that your interest in the company is genuine.


    See all our entire collection of Q-Tips: Quick and Quintessential Career & Job Tips.

    We'd Love You to Link to Quintessential Careers!
    QuintCareers.com If your school, organization, business or other entity has a Web site, we welcome you to link to Quintessential Careers. If you already have a link from your site, we want you to know we appreciate it. If you don't have a link to us, please send a request to your site's Webmaster to establish a link to Quintessential Careers. Thanks so much!

    For more details (including sample HTML copy), see our Link to Us page.


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    QuintZine: Topics in Upcoming Issues
    WATCH FOR feature articles on these topics in upcoming issues of QuintZine:
    * Dining etiquette
    * Career Focus Quiz
    * Pre-Employment Testing
    * Exude Confidence in Interviews
    * Reinventing Your Career at Midlife
    * Working Beyond Retirement
    * Workaholic Quiz
    * Building Your Brand
    * Pros and Cons of Nontraditional Careers
    * Nontraditional Career Paths for Men and Women
    * Make Your College Application Shine
    * Changing Landscape of College Admissions
    * College Admissions Annual Report/Panel Discussion
    * Internet Jobhunting Annual Report
    * Top 5 Networking Strategies
    * Quintessential Career Profiles of YOU, our readers
    * Q&As with well-known career experts
    * Book reviews
    . . . and much, much more!

    To view back issues of QuintZine, check out the QuintZine Archive.

    Don't ever want to miss another issue of QuintZine? Get a free subscription to the email version of QuintZine by completing our subscription form.


    Quintessential Careers Announces Career Coaching
    We now offer two types of career-coaching services!

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    • desiring to bounce ideas off of a career expert?
    • trying to discover the keys to career success?

    Let Dr. Randall S. Hansen, The Career Doctor, help you work through all your college, career, and job-search concerns, issues, and problems. He has helped hundreds of teens, college students, and experienced job-seekers identify obstacles, develop action plans, and achieve success -- and he can help you!

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    Quintessential Careers is a member of the Career Masters Institute and the Professional Resume Writing and Research Association.

    QuintZine
    A publication of Quintessential Careers
    Publisher:  Dr. Randall S. Hansen
    Editor:  Katharine Hansen
    ISSN:  1528-9443



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