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  • QuintZine
    A Career and Job-Hunting Newsletter
    Volume 04, Issue 08 ISSN: 1528-9443 April 14, 2003
    What You'll Find: Under-Represented Issue
    • Notes from the Editor
    • Feature Article: The Career Doctor's Cures & Remedies to Quintessentially Perplexing Career and Job-Hunting Ailments, Part 2
    • Special Feature: Quintessential Career Profile of Kerri Laman
    • A Quintet of Quick Questions: QuintZine's Q&A with a Career Expert: Ellen Mulqueen
    • Quintessential Reading: QuintZine's Review of Career Books
    • Quintessential Site: Featured Career Web Site of this Issue
    • The Career Doctor: Answering Your Questions
    • Q TIPS: Quick and Quintessential Tips to Guide Your Job Search

    Notes from the Editor: About this Issue...
    This issue has a dual theme. We bring you several items aimed at groups traditionally under-represented in the workforce -- women, the differently-abled, older workers, minorities, and the formerly incarcerated.

    We're pleased to bring you our second Career Profile. These profiles are special because they're the stories of YOU, our readers. We hope you'll share YOUR story with us.

    It's also the fourth anniversary of the Career Doctor, and the Doc provides the second installment of his Cures and Remedies to Quintessentially Perplexing Career and Job-Hunting Ailments, which is tantamount to 10 articles!

    --Katharine Hansen, Credentialed Career Master, editor at kathy@quintcareers.com


    Recent College Grads: We Need Your Input!

    Take our "Real World" Survey and be Eligible for a Prize Drawing!

    If you've graduated from college in the last three years or so, we encourage you to complete our quick, 12-question Real World survey to assist us with a couple of upcoming articles. (You can be quoted completely anonymously if you choose).

    Those who complete the survey by April 21, 2003, will be eligible for a drawing for a complete Resume or Resume Makeover and Cover Letter Electronic Package (a value of up to $165) and from our sister site, Quintessential Resumes and Cover Letters. Winner will be drawn at random on April 22, 2003.

    Take the survey now!

    Thank you!


    Feature Article: Career Doctor Cures II
    The Career Doctor’s Cures & Remedies to Quintessentially Perplexing Career and Job-Hunting Ailments: Part II

    by Randall S. Hansen, Ph.D.

    Career Doctor, Career Coach Career Doctor/Career Coach Note: This month, Dr. Hansen celebrates his fourth anniversary of writing The Career Doctor column. In that time he has written more than 100 columns, helping more than 400 job-seekers with their college, career, and job-search problems. This article, the second in a series, addresses answers to common college, career, and job questions.

    The Career Doctor writes: In the four years that I have been the Career Doctor, I have received more than 1,000 emails from teens, from college students, from career changers, from older job-seekers. . . in fact, from just about every type of person seeking advice about college, careers, job-hunting, or career advancement. From all of these email questions seeking advice, I offer you my second list of 10 of the most common career and job-hunting ailments -- and my cures and remedies.

    hope you'll find the answer to your problem among these 10 career ailments, but if not, please feel free to send me an email to the Career Doctor, and then read my column while you await my response.

    Finally, as you read these 10 questions and answers, please remember that while I believe I offer the best advice to these questions, you should always seek multiple opinions to your job-hunting problems. . . so, please take my career advice to heart, then take two aspirins and begin your job-search anew in the morning!


    Special Feature: Quintessential Career Profile
    Having the courage to be at the right place at the right time pays career dividends for blind-from-birth Kerri Laman

    by Kerri Laman as told to Katharine Hansen

    Kerri Laman has been blind since birth. "I was a premature baby weighing only 1 lb., 7 oz.," says the 25-year-old, who grew up in Colorado. Her earliest ambition was to be a meteorologist. Up until her last year of college at Colorado State University, she wanted to be a teacher "until I figured out I didn't really want to teach kids anymore," she recalls.

    Kerri doesn't hesitate when asked who was the single biggest influence on the direction of her career. "That is easy," she says. "The biggest influence was my first guide dog, Gina. If I hadn't traveled to Columbus, OH, and Pilot Dogs [a non-profit organization that trains dogs in a "seeing-eye" capacity] to receive her, I wouldn't have discovered I liked this city so much, and wouldn't have moved here to find a job! So I owe it all to Gina!"

    Read about the obstacles Kerri encountered as she planned to move to Columbus and what happened next in our complete Career Profile.


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    Quintessential Careers Named a Forbes Favorite!
    In the Spring 2003, "Best of the Web" issue, here's what Forbes wrote about Quintessential Careers: "Start your specialty job search here. Use the pull-down menu on the homepage to access annotated lists of job hunting sites, sorted by industry. Choose from 15 groupings, which cover the gamut from business, legal and teaching to science, architecture and sports. Site rosters are longest in technology (53 job sites, including workinwireless.com) and healthcare (48, with listings as specific as podiatristjobs.com). Each hotlinked site is accompanied by a helpful description of its areas of specialization, resources and fee/registration requirements. Check out the Job Sites by Category page for sites devoted to "Cool, Unusual and Seasonal" job listings in national parks, resorts and the like (lifeguardingjobs.com, anyone?). This full-service job-hunting site also offers a wealth of career content, including articles, quizzes and tutorials."

    Check out all the awards won by Quintessential Careers.


    Quintessential Reading: Womens Career Books II

    Capsule Reviews of Four Career Books Targeted at Women

    Reviewed by Katharine Hansen

    The Girls' Guide to Power and Success The Girls' Guide to Power and Success, by Susan Wilson Solovic, $22.95, 208 pages, May 2001, Hardcover, AMACOM, ISBN: 0814405894

    Dancing on the Glass Ceiling: Tap into Your True Strengths, Activate Your Vision, and Get What You Really Want out of Your Career, by Candy Deemer, Nancy Fredericks, $21.95, 256 pages, November 2002, Hardcover, McGraw-Hill Trade, ISBN: 0071406948

    Winning Roles for Career-Minded Women Bodacious: An AOL Insider Cracks the Code to Outrageous Success for Women, by Mary E. Foley, Martha I. Finney (Contributor), $24.00, 256 pages, 2002, Hardcover, AMACOM, ISBN: 0814471315

    Bold Women, Big Ideas: Learning to Play the High-Risk Entrepreneurial Game, by Kay Koplovitz, Peter Israel (Contributor), $26.00, 272 pages, April 2002, Hardcover, PublicAffairs, ISBN: 158648107X

    This set of capsule reviews of career books targeted at women joins our collection of previously published women's career book reviews.

    In the introduction to her book, The Girls' Guide to Power and Success, Susan Wilson Solovic observes: "Many people have asked why I wanted to write a success book for women when there are already so many on the market." Good question. With so many success books out there for women, we decided that uniqueness and originality of message should be a good litmus test for the value of these books. Most career books for women seem to espouse variations of the same basic set of advice -- get educated; plan your career; tap into the Internet (the great equalizer of power and information); take advantage of your unique communication and networking skills; get a mentor; be confident; promote yourself; and go into business for yourself. So, as we reviewed this round of women's career books, we asked the questions -- What's new? What's cutting edge? What unique contribution does each book make to the body of knowledge women need to get ahead?

    See which books passed the litmus test in our full review.

    Read all of our Quintessential Reading book reviews.


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    QuintZine's Q&A with Expert Ellen Mulqueen
    Ellen Mulqueen is a vocational counselor in the Department of Rehabilitation Services of The Institute of Living, Hartford Hospital's Mental Health Network, Hartford, CT.

    In a job interview, how should a job-seeker respond to any questions about mental competency/ability to handle the pressures of the job? In our Q&A with her, Ellen Mulqueen says that the job-seeker should first discuss the idea of returning to work with his or her therapist, caseworker, and/or career counselor to be sure he/she can handle the pressures of a job, or consider some volunteer work or a job with few pressures until he or she feels up to speed. "There should be no need to discuss mental health with most employers," Mulqueen notes. "Because of the stigma and lack of knowledge about mental illness, I strongly recommend to my clients that they don't specifically mention mental illness during the

    job-search process. If the person has gaps because of mental health problems, he/she needs to be honest but not necessarily detailed [in interviews]," Mulqueen says.

    "If someone has been incarcerated, he/she needs to be able to discuss it in a positive way if asked. Many employers do background checks or ask whether applicants were convicted of a crime; the client should be honest about it, but give it the most positive spin possible," Mulqueen advises.

    Read more of Mulqueen's advice, including sample responses for the above interview situations, the right way to network, suggestions for excellent free/inexpensive career assessments, and why it takes time and work to land a job, in our Q&A with her.

    See all of QuintZine's archived Q&As with experts.


    Quintessential Careers Site: IMDiversity.com
    Quintessential Site Award IMDiversity.com

    This excellent site offers the opportunity to search for jobs with diversity-committed employers, resume posting, a free, customized resume and career-management tool including job-search agent, the opportunity to research and learn more about diversity-sensitive employers, as well as news, tips, and tools for career-development needs.

    The site encompasses an African-American Village, Asian-American Village, Hispanic-American Village, Native-American Village, Women's Village, and Minorities' Global Village. It also includes channels for Graduate/Professional School, Information Technology, Healthcare, and Legal.

    Feature articles, daily news items, and a monthly newsletter also are offered.

    IMDiversity is listed among the 50 Best of the Best job and resume Web sites by CareerXRoads.

    See all our featured Quintessential Sites.


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    The Career Doctor Answers Your Questions
    Happy Fourth Anniversary, Career Doctor! To celebrate, the Doc is offering his ninth set of tips taken from Career Doctor columns. Watch for more Career Doctor Tips to be added in the coming weeks, and enjoy the latest set of tips.

    Got a career question? The Career Doctor is holding office hours!

    Astro writes: "Should I write a follow-up letter after not receiving a response after an interview for almost a month? If so, I need your help in writing a letter for that scenario. I browsed your site but was unable to get any sample letter for such a situation."

    Career Doctor Randall S. Hansen responds to the question.

    Anonymous writes: "I accepted a job offer over the phone and now, a week later, I have decided that I do not want this position after all. I am supposed to start next Tuesday, a week from now. How do I go about declining this offer now?"

    See what the Career Doctor has to say.

    N.C. writes: "I read with considerable interest your article on Developing a Strategic Vision for Your Career Plan. After reading it three or four times, I have some points for clarification and will be obliged if you can please clarify them for me.

    1. Are career plans related to the

    age of the individual? For example, I am close to 50, and our organization has a policy of retirement at age 58. I am currently in the middle level of management. I have a master's degree besides professional banking certification. What could be my vision for my career plan for next five years, and is there any possibility of long-term career planning at this juncture?

    2. Given the increasing trend of employers to go in for persons who are young, what could be the opportunities within and outside the organization for a person who is close to 50 now?"

    See the Career Doctor's opinion.

    Anonymous writes: "I need advice on what steps I would need to take if I am interested in becoming a sports psychologist. I have an undergrad degree in international business. Would I need to get a master's in psychology in order to practice? Where can I get some direction?"

    See what advice the Doc has to offer.

    Read more from the Career Doctor in the Career Doctor Archives.

    Send your career, job, or college questions to Dr. Hansen at: careerdr@quintcareers.com


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    Q TIPS: Quick and Quintessential Career & Job Tips
    To test whether employers discriminate against black job applicants, Marianne Bertrand of the University of Chicago and Sendhil Mullainathan of M.I.T. conducted an unusual experiment. They selected 1,300 help-wanted ads from newspapers in Boston and Chicago and submitted multiple resumes from phantom job seekers. The researchers randomly assigned the first names on the resumes, choosing from one set that is particularly common among blacks and from another that is common among whites. So Kristen and Tamika, and Brad and Tyrone, applied for jobs from the same pool of want ads and had equivalent resumes. Nine names were selected to represent each category: black women, white women, black men, and white men. Last names common to the racial group were also assigned. Four resumes were typically submitted for each job opening, drawn from a reservoir of 160. Nearly 5,000 applications were submitted from mid-2001 to mid-2002. Professors Bertrand and Mullainathan kept track of which candidates were invited for job interviews. The results are disturbing. Applicants with white-sounding names were 50 percent more likely to be called for interviews than were those with black-sounding names. Interviews were requested for 10.1 percent of applicants with white-sounding names and only 6.7 percent of those with black-sounding names.

    Within racial groups, applications with men's or women's names were equally likely to result in calls for interviews, providing little evidence of discrimination based on sex in these entry-level jobs. Their most alarming finding is that the likelihood of being called for an interview rises sharply with an applicant's credentials -- such as experience and honors -- for those with white-sounding names, but much less for those with black-sounding names. A grave concern is that this phenomenon may be damping the incentives for blacks to acquire job skills, producing a self-fulfilling prophecy that perpetuates prejudice and misallocates resources.

    Created by psychologists at Yale University and the University of Washington, "Dig Deeper: Test Yourself For Hidden Bias" is a collection of Implicit Association Tests (IAT) that measures unconscious bias. From the site: "We invite you to test yourself and reveal what may be lingering in your psyche. Each test takes about five minutes, and your privacy is protected -- no identifying information is collected or distributed. Your test results may disturb you -- more than 1 million tests have been taken, and the majority reveal unconscious bias." Find the tests here. (Suggested by this issue's Q&A subject, Ellen Mulqueen.)

    An aging workforce means that critical shortages of workers will emerge as baby boomers retire en masse, especially in such fields as government, energy, manufacturing, and health care, reports The Five O'Clock Club. Knowledge transfer is just as big a worry as not being able to find people to fill jobs. If 78 percent of the current workforce at the Nuclear Regulatory Commission, for example, is out in five years, who'll be left running the shop and passing on knowledge about how things work? No matter how smart younger workers may be, no matter how many advanced degrees they may have, they can't be expected to run the shop if knowledge transfer has been neglected. In many cases, it takes years to transfer the intricate knowledge at the core of business. The Five O'Clock Club says every company must do four things to survive:

    1. Change the attitudes and perceptions about mature workers.
    2. Develop more effective structures to recruit and retain older workers.
    3. Create training and development initiatives to level the playing field for all employees.
    4. Build effective succession planning to enable knowledge transfer.

    Go to the Five O'Clock Club.


    See all our entire collection of Q-Tips: Quick and Quintessential Career & Job Tips.

    We'd Love You to Link to Quintessential Careers!
    If your school, organization, business or other entity has a Web site, we welcome you to link to Quintessential Careers. If you already have a link from your site, we want you to know we appreciate it. If you don't have a link to us, please send a request to your site's Webmaster to establish a link to Quintessential Careers. Thanks so much!

    For more details (including sample HTML copy), see our Link to Us page.


    QuintZine: Topics in Upcoming Issues
    WATCH FOR feature articles on these topics in upcoming issues of QuintZine:
    * The interview as sales call
    * Getting the raise you deserve
    * 10 things I wish I'd known before starting my first job
    * Letters of recommendation
    * Employer research: step by step
    * Learn about careers through job-shadowing
    * 10 job-search reality checks
    * Is job flexibility right for you?
    * First days on the job: Strategies to get ahead
    * Dealing with a bad boss
    * Making your case for telecommuting
    * Don't wait by the phone: Following up on all job leads
    * Dining etiquette
    * The relationship between personality and career choice
    * What employers are really looking for
    * New series: 10 mistakes to avoid in: resumes, cover letters, interviews, salary negotiation, career change, networking, job-search
    * Quintessential Career Profiles of YOU, our readers
    * Q&As with well-known career experts
    * Book reviews
    . . . and much, much more!

    To view back issues of QuintZine, check out the QuintZine Archive.

    Don't ever want to miss another issue of QuintZine? Get a free subscription to the email version of QuintZine by completing our subscription form.


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    Quintessential Careers is a member of the Career Masters Institute and the Professional Resume Writing and Research Association.

    QuintZine
    A publication of Quintessential Careers
    Publisher:  Dr. Randall S. Hansen
    Editor:  Katharine Hansen
    ISSN:  1528-9443



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